Technote (FAQ)
Question
Return Order with status "Authorized" are stuck in system and are not purged.
How to overcome this situation?
Answer
1) Return order will be purged only when Payment Status is PAID.
2) The status of Return order can be changed to PAID using changeOrder API.
Sample Input XML :-
.
<Order OrderHeaderKey="10234567890123456789"
Override='Y' PaymentStatus='PAID' Action='MODIFY'/>
3) The order will then be eligible for purging.
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