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Unable to delete columns in a snapshot from TM1 Web: Excel crashes


Technote (troubleshooting)


Problem(Abstract)

Attempts to manipulate columns in a sheet that was created from a snapshot to Excel from TM1Web result in Excel crashing if using Excel 2010. This sheet contains an Action Button.

There was no issue performing these actions with Excel 2003 or 2007.

When a sheet is created as a snapshot it should behave like any other Excel sheet if opened outside of TM1, which should allow any kind of manipulation allowable by Excel.

Resolving the problem

This issue was not reproducible in-house, however the customer determined that if the Action Button was contained entirely within one cell, rather than spread over rows/columns, that Excel would not crash.

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Document information

Cognos TM1

TM1


Software version:
9.5.2, 10.1.0


Operating system(s):
Windows


Reference #:
1598053


Modified date:
2012-06-08

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