You receive the following message
When running ontape -s you can receive "Server is in an incompatible state or user authentication failed"
When running ontape backup receive the following message.
Server is in an incompatible state or user authentication failed. Program over.
You can sometimes see this with the restore option. This document is an attempt to cover
Resolving the problem
- Ensure the INFORMIXSERVER is online.
- Invalid INFORMIXSERVER value
- Invalid INFORMIXSQLHOSTS value or it not set
- Invalid sqlhosts entries
- /etc/passwd file is bad
- permissions of ontape were incorrect
- bounce the engine,
If none of the above fix the issue , open a ticket with tech support . They can fix and document the fix to this article.