System Architect Encyclopedia Manager Runtime error 429 when attempting to connect to SQL instance

Technote (troubleshooting)


Problem(Abstract)

This technote provides two possible ways to correct a problem where IBM Rational System Architect Encyclopedia Manager (SAEM) throws a Runtime error 429 when attempting to connect to a SQL instance.

Symptom

System Architect Encyclopedia Manager Runtime error 429 when attempting to connect to SQL instance:

Run-time error '429'
ActiveX component can't create object


Cause

There are two possible causes of the problem.

  1. Cached SA data in the user's home directory might have become corrupt
  2. SQL Server 2005 Backwards Compatibility might be missing from the system or its installation has become corrupt

Resolving the problem

When cached data in the System Architect (SA) directory in a user's profile becomes corrupt, you can correct this by following these steps:

  1. Quit SA and SAEM
  2. Rename the "C:\Users\<User Profile>\AppData\Local\Telelogic\System
    Architect" directory to "C:\Users\<User Profile>\AppData\Local\Telelogic\System Architect Orig".
    This directory will get regenerated when SA and SAEM are started again
    (You might be prompted to re-enter your audit ID, just as if this were the first time SA was run on your system).
  3. Try to start SAEM now and connect to the SQL instance.

If the SQL Server 2005 Backward Compatibility module is removed from your system or becomes corrupt, you can correct this by following these steps:

  1. Quit SA and SAEM
  2. Go to Start > Control Panel
  3. Double-click the "Programs and Features" applet
  4. Check to see if the "Microsoft SQL server 2005 Backward Compatibility software is installed on your system
  5. If it is not listed, download it from Microsoft and install it. It is here:
    http://www.microsoft.com/en-us/download/details.aspx?id=15748
  6. If it is listed, highlight it and click on the "Repair" button
  7. After the installation is complete, try to start SAEM now and
    connect to the SQL instance

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Document information


More support for:

Rational System Architect
General Information

Software version:

11.3, 11.3.1, 11.4, 11.4.1, 11.4.1.1, 11.4.1.2

Operating system(s):

Windows

Reference #:

1597835

Modified date:

2012-10-19

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