IBM Support

Sterling Connect:Enterprise Planned Support

Product lifecycle


This document describes the continued product support for the Sterling Connect:Enterprise product line.


May 29, 2012
The IBM® Sterling Connect:Enterprise product line and clients remain very important to IBM, and we remain committed to delivering leading Managed File Transfer and B2B solutions to the market.

At this time, IBM continues to support Connect:Enterprise in accordance with our standard policies and has no current plan to announce End of Support (EOS) for either IBM Sterling Connect:Enterprise UNIX or IBM Sterling Connect:Enterprise z/OS. As was previously announced, all versions of IBM Sterling Connect:Enterprise Gateway will reach EOS on 31 December 2012. We intend to continue maintaining other existing Connect:Enterprise offerings as appropriate for their current stage in the product lifecycle. New strategic file transfer functionality will be considered for delivery through IBM® Sterling File Gateway or other IBM Managed File Transfer offerings where appropriate.

When our clients have a strategic business reason to move to Sterling File Gateway, IBM offers additional assistance to help deliver a smooth and efficient migration. We have developed a Services offering featuring a suite of discovery and migrations tools and utilities. The capabilities of this offering are based on input from clients and experience with actual projects, with the goal of decreasing the effort required to migrate resources that exist in Connect:Enterprise to corresponding resources in IBM Sterling File Gateway.

If Connect:Enterprise satisfies your business needs as a file transfer hub, support will continue as mentioned above. As your business needs change, and you require a more comprehensive file transfer and integration solution, Sterling File Gateway is available for you. In fact, both solutions work well in parallel and many customers prefer to deploy them this way over time. Migration capabilities exist today, and provide a compelling path towards the future.

For more than 100 years, IBM has offered world class support for our products in an effort to afford you maximum value from your investments. Every day, a global team of highly skilled support professionals and software developers provides technical support to our Software Subscription and Support (S&S) clients for the licensed IBM software that runs their enterprise. IBM’s ability to provide help when you need it, across your entire covered IBM software portfolio, is second to none.

IBM can help you evaluate your business and technical needs, and determine the best product solution for you. Contact your IBM B2B Solutions Sales Representative for more information.

Thank you.

This information is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for IBM’s products, and the decision to end support for any product remains at the sole discretion of IBM.

Cross reference information
Segment Product Component Platform Version Edition
Commerce Sterling Connect:Enterprise for z/OS z/OS 1.5, 1.4, 1.3

Document information

More support for: Sterling Connect:Enterprise for UNIX

Software version: 2.4, 2.5

Operating system(s): AIX, HP-UX, Linux, Solaris

Reference #: 1597197

Modified date: 20 June 2012

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