Is there a reason this error message is displayed while trying to change the physical count date in the Inventory application?
BMXAA4214E-An Unknown error has occurred when clicking on Refresh button attempting to change physical count date
Go to Inventory application
From the List tab filter by storeroom example central and hit enter
From the action menu, select Inventory Adjustments/Physical Count
In the Physical Count date field enter a previous date click OK
Click on the Bin field to sort by ascending order
Click on the Refresh button
You will be receive a popup window with the following error message: " BMXAA4214E - An unknown error has occurred Please contact your system administrator for assistance."
Resolving the problem
You can contact support and request an IFIX to address APAR IV14319