IBM Support

BMXAA4214E-An Unknown Error While Attempting to Change Physical Count Date

Technote (troubleshooting)


Is there a reason this error message is displayed while trying to change the physical count date in the Inventory application?


BMXAA4214E-An Unknown error has occurred when clicking on Refresh button attempting to change physical count date


Steps to reproduce:

1. Go to the Inventory application.
2. From the List tab filter by storeroom (CENTRAL) and hit enter.
3. From the "Select Action" menu and select "Inventory Adjustments/Physical Count".
4. In the Physical Count date field enter a previous date and click OK.
5. Click on the Bin field to sort by ascending order.
6. Click on the Refresh button.

You will be receive a pop-up window with the following error message: " BMXAA4214E - An unknown error has occurred Please contact your system administrator for assistance."

Resolving the problem

You can contact support and request an IFIX to address APAR IV14319.

Document information

More support for: Maximo Asset Management

Software version: 7.1.1, 7.5

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 1596605

Modified date: 30 April 2015

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