IBM Support

ANS1017E with Tivoli Storage Manager for Virtual Environment Plugin GUI

Troubleshooting


Problem

The following message is received during a backup/restore with the Tivoli Storage Manager for Virtual Environment Plugin GUI: []ERROR ANS1017E (RC-50) Session rejected: TCP/IP connection failure[]

Symptom

Resolving The Problem

  1. Make sure that you have a Tivoli Client Acceptor Service created for the DataMover nodename on the proxy node.
  2. If the Tivoli Client Acceptor Service is created, recycle the service.

[{"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Data Protection for VMware","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.3;6.4;7.1","Edition":"All Editions","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 June 2018

UID

swg21596579