Error "No more handles [MOZILLA_FIVE_HOME='/usr/lib64/xulrunner-1.9.2/']" is thrown when bringing up workbench in IBM Integration Designer

Technote (troubleshooting)


Problem(Abstract)

The error message "No more handles [MOZILLA_FIVE_HOME='/usr/lib64/xulrunner-1.9.2/']" is thrown when users try to bring up the workbench in IBM Integration Designer.

Symptom

The following error message shows up when users try to bring up the IBM Integration Developer V7.5 workbench on a 64-bit Linux machine:

Error creating browser in ProcessCenterView
No more handles [MOZILLA_FIVE_HOME='/usr/lib64/xulrunner-1.9.2/'] (java.
lang.UnsatisfiedLinkError: Could not load SWT library. Reasons:
/opt/ibm/IntegrationDesigner/v7.5/configuration/org.eclipse.
osgi/bundles/1997/1/.cp/libswt-mozilla-gtk-3659.so (libxpcom.so: wrong
ELF class: ELFCLASS64)
swt-mozilla-gtk (Not found in java.library.path)
/tmp/swtlib-32/libswt-mozilla-gtk-3659.so (libxpcom.so: wrong ELF
class: ELFCLASS64)
/tmp/swtlib-32/libswt-mozilla-gtk.so (/tmp/swtlib-32/liblibswt-mozilla-
gtk.so.so: cannot open shared object file: No such file or directory)
)


Cause

The 64-bit version of the xulrunner installed on the machine is not compatible with the product, as IBM Integration Developer is a 32-bit application.

Resolving the problem

Download and install the 32-bit version of the xulrunner and the workbench should come up without any issue.

For download and install instructions of the xulrunner, please refer to the Mozilla Developer Network website for details.


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Document information


More support for:

IBM Integration Designer

Software version:

7.5, 7.5.0.1, 7.5.1

Operating system(s):

Linux

Reference #:

1596395

Modified date:

2013-01-31

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