Error "No more handles [MOZILLA_FIVE_HOME='/usr/lib64/xulrunner-1.9.2/']" is thrown when bringing up workbench in IBM Integration Designer

Technote (troubleshooting)


Problem(Abstract)

The error message "No more handles [MOZILLA_FIVE_HOME='/usr/lib64/xulrunner-1.9.2/']" is thrown when you try to bring up the workbench in IBM Integration Designer.

Symptom

The following error message shows up when you try to bring up the IBM Integration Developer workbench on a Linux machine:

Error creating browser in ProcessCenterView
No more handles [MOZILLA_FIVE_HOME='/usr/lib64/xulrunner-1.9.2'] (java.
lang.UnsatisfiedLinkError: Could not load SWT library. Reasons:
/opt/ibm/IntegrationDesigner/v7.5/configuration/org.eclipse.
osgi/bundles/1997/1/.cp/libswt-mozilla-gtk-3659.so (libxpcom.so: wrong
ELF class: ELFCLASS64)
swt-mozilla-gtk (Not found in java.library.path)
/tmp/swtlib-32/libswt-mozilla-gtk-3659.so (libxpcom.so: wrong ELF
class: ELFCLASS64)
/tmp/swtlib-32/libswt-mozilla-gtk.so (/tmp/swtlib-32/liblibswt-mozilla-
gtk.so.so: cannot open shared object file: No such file or directory)
)


Cause

XULRunner Version 10 or higher is not compatible with all releases of Eclipse V3.6.x. IBM Integration Designer is based on Eclipse V3.6.x.

Resolving the problem

Download and install the 64-bit XULRunner Version 1.9.2 at:

http://ftp.mozilla.org/pub/mozilla.org/xulrunner/nightly/2012/03/2012-03-02-03-32-11-mozilla-1.9.2/xulrunner-1.9.2.28pre.en-US.linux-x86_64.tar.bz2.

If the IBM Integration Designer installed is the 32-bit version, download and install the 32-bit XULRunner Version 1.9.2 at:

http://ftp.mozilla.org/pub/mozilla.org/xulrunner/releases/3.6.26/runtimes/xulrunner-3.6.26.en-US.linux-i686.tar.bz2

For installation instructions on XULRunner, refer to the Mozilla Developer Network.

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Document information


More support for:

IBM Integration Designer

Software version:

7.5, 7.5.0.1, 7.5.1, 7.5.1.1, 7.5.1.2, 8.0, 8.0.1, 8.0.1.1, 8.0.1.2, 8.5, 8.5.0.1, 8.5.5

Operating system(s):

Linux

Reference #:

1596395

Modified date:

2014-06-13

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