IBM Support

Creating Multiple Invoices for Services Receipt

Troubleshooting


Problem

Is it possible to create multiple invoices for services receipts?

Symptom

When creating multiple invoices for the same Service receipt, users receive the error below, after an Invoice approval attempt:

BMXAA1981E - The sum of all invoice quantities for invoice 1057 for line 1 of purchase order PO11 exceeds the quantity that has been received.

Cause

The error is displayed because there is no way to invoice the same receipt more than once.
In this case, the service receipt was invoiced by the first approved invoice.

Resolving The Problem

A simple solution for this issue is, when creating a Service Line in the PO, do not set the Quantity and Unit Cost attributes.



This will allow multiple Invoices for this Service receipt

Important: This will work only for Service type POLINEs

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Invoices","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5;7.1;6.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21595883