IBM Support

Unable to Install WDI Server Fix pack due to 'product not existed in target drive'

Technote (troubleshooting)


User is attempting to upgrade from WebSphere Data Interchange MultiPlatform Server Fix Pack 4 to Server Fix Pack 7 on a Windows machine, however when they attempt to apply the fixpack they encounter an error "Unable to Install due to Product not Existed in Target Drive."


User installing fixpack as a different user than what the server was installed with.

Resolving the problem

1. Right-click on the fixpack executable and select runas.

2. Then select the following user radio button.

3. Then select the user name from the drop-down box that was used to install the original server code.

Document information

More support for: WebSphere Data Interchange
WDI 3.3 MP

Software version: 3.3

Operating system(s): Windows

Reference #: 1595255

Modified date: 28 March 2013