Unable to Install WDI Server Fix pack due to 'product not existed in target drive'

Technote (troubleshooting)


User is attempting to upgrade from WebSphere Data Interchange MultiPlatform Server Fix Pack 4 to Server Fix Pack 7 on a Windows machine, however when they attempt to apply the fixpack they encounter an error "Unable to Install due to Product not Existed in Target Drive."


User installing fixpack as a different user than what the server was installed with.

Resolving the problem

1. Right-click on the fixpack executable and select runas.

2. Then select the following user radio button.

3. Then select the user name from the drop-down box that was used to install the original server code.

Document information

More support for:

WebSphere Data Interchange
WDI 3.3 MP

Software version:


Operating system(s):


Reference #:


Modified date:


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