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Route Shipment transaction not updating the carrier service.

Technote (troubleshooting)


Route Shipment transaction not updating the carrier service.


Carrier service is not being updated in the shipment.


Routing source was not system assigned or blank.

Resolving the problem

For a shipment to be considered for routing below mentioned conditions are checked by the Route Shipment transaction :

1. Shipment record should exist in the database.

2. Shipment should not be included in Load.

3. Routing source should not be user assigned, or routing source should be blank.

If all the above conditions are satisfied, then the shipment will be
considered for routing.

Note: Routing Source is dependent on how the carrier service was updated on the shipment.
Below are the list of valid values, which explain who supplied the routing information

  • 01: Supplied by Sterling
  • 02: Pre Assigned
  • 03: Supplied by External System
  • 04: Supplied by User 

Document information

More support for: Sterling Warehouse Management System

Software version: 9.0, 9.1

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Reference #: 1595109

Modified date: 10 June 2017

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