Unable to use Gentran Communications Gateway on Windows 2008 Cluster.

Technote (troubleshooting)


Problem(Abstract)

RpcBindingFromStringBinding failed at line 507: The network address is invalid
Gentran:Server communications (GenCOM97.dll) it was unable to initialize itself Windows 2008 Cluster

Symptom

Communications Gateway not in mailbox screen.

Error Message in Audit Log:

RpcBindingFromStringBinding failed at line 507: The network address is invalid


Cause

Change in new version of OS does not allow for incorrect computer name.


Resolving the problem

An updated version of GenCOM97.dll is needed. Review patch notes.txt for the Gentran version your running and if needed apply the current fix pack.

Cross reference information
Segment Product Component Platform Version Edition
Commerce Sterling Gentran:Server for Microsoft Windows Extensions Windows All Advanced

Product Alias/Synonym

GSW

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Document information


More support for:

Sterling Gentran:Server for Microsoft Windows
Extensions

Software version:

5.1, 5.2, 5.3, 5.3.1

Operating system(s):

Windows

Software edition:

Advanced, Enterprise, Workgroup

Reference #:

1594192

Modified date:

2013-06-10

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