The following installation error is received:
Installation failed because a plug-in is not registered. See the log files in the file directory /opt/IBM/InformationServer/Server/eainstlogs for details about BW Load or BW Extract plug-in
Additional errors found in the log files under /opt/IBM/InformationServer/Server/eainstlogs:
Caused by: com.ascential.dstage.compinstall.CIException: Could not open file [/opt/IBM/InformationServer/Server/StagingArea/Pending/2012_04_25_14_13_08/plugin_bwload/Server/linux64/dsbwloadenu.so] for reading
Caused by: java.io.FileNotFoundException: /opt/IBM/InformationServer/Server/StagingArea/Pending/2012_04_25_14_13_08/plugin_bwload/Server/linux64/dsbwloadenu.so (No such file or directory)
java.io.FileNotFoundException: /opt/IBM/InformationServer/Server/StagingArea/Pending/2012_04_25_14_13_08/plugin_bwload/Server/linux64/dsbwloadenu.so (No such file or directory)
The installation is searching for SAP BW libraries under /linux64.
Installed 32bit version of DataStage SAP BW pack on 64 bit IIS server
Resolving the problem
There are 2 versions of DataStage SAP BW pack version 22.214.171.124A, 32 bit and 64 bit. For a 64 bit Information Server installation, you need to use 64bit DataStage SAP BW pack version 126.96.36.199A after uninstalling 32 bit Information Server Pack for SAP BW 188.8.131.52
Refer to the technote to get the instructions for uninstalling 32bit Information Server Pack for SAP BW 184.108.40.206 on 64 bit Linux
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