ITM i5/OS 6.1 Agent do not start on V6R1

Technote (troubleshooting)


Problem(Abstract)

ITM i5/OS Agent 6.1 fails to start on i5/OS OS version V6R1.

Symptom

Tivoli Monitoring Agent for i5/OS versions prior to ITM 6.2 fail to start on i5/OS V6R1. This happens when the Agent started by either running STROMA command or GO OMA Option 2.


Cause

This has been identified as a product defect under APAR IZ24818.

Diagnosing the problem

CT_AGENT job log will have the error similar to below.

*NONE Request 05/23/08 14:31:20.972861 QWTSCSBJ
From user . . . . . . . . . : SOMEUSER
Message . . . . : -SPAWN PGM(CT_AGENT)
MCH42B5 Escape 40 05/23/08 14:31:21.083925 VEXSIGEX
Message . . . . : Program or module not convertible.
Cause . . . . . : The program or module object does not contain the required
information for it to be converted. Conversion is required when the object
is not in the correct format for the current machine implementation, or when
the object requires hardware features not present on the current machine
The program or module affected is TP0ZCPP.
CPF0001 Escape 30 05/23/08 14:31:21.084163 QCATRS
Message . . . . : Error found on SPAWN command.


Resolving the problem

Upgrade to base ITM 6.2 version or higher of the i5/OS agent. Upgrade to 6.1.0.7-TIV-ITM_i5OS-LA0002 if it is not possible to upgrade to 6.2 versions of the agent. 6.1.0.7-TIV-ITM-IF0006 does not resolve this problem though 6.1.0.7-TIV-ITM-IF0006 README indicates that fix for this APAR included in the 6.1.0.7-TIV-ITM-IF0006

Fix download location for 6.1.0.7-TIV-ITM_i5OS-LA0002:

ftp://public.dhe.ibm.com/software/tivoli_support/patches/lafixes/6.1.0.7-TIV-ITM_i5OS-LA0002.SF501y8q

Related information

APAR IZ24818

Product Alias/Synonym

ITM OS/400 Agent

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Document information


More support for:

Tivoli Components
ITM Agent iSeries V6

Software version:

6.1

Operating system(s):

i5/OS

Software edition:

All Editions

Reference #:

1593887

Modified date:

2013-05-09

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