Upgrading Tivoli Monitoring for Tivoli Storage Manager from version 6.3.0.0 to 6.3.1.0 fails

Flash (Alert)


Abstract

Upgrading Tivoli Monitoring for Tivoli Storage Manager from version 6.3.0.0 to 6.3.1.0 fails. This problem was reported in APAR IC83061.

Content

Cause
The version number for the IBM Tivoli Monitoring for Tivoli Storage Manager agent is being incorrectly stored as 6.3.0.0 instead of 6.3.1.0.

Environment
Upgrading Tivoli Monitoring for Tivoli Storage Manager from V6.3.0.0 to V6.3.1.0.
All supported platforms are affected.


Diagnosing the Problem
The Pre-Installation Summary components list will be empty.




After the upgrade has failed, the following warning message is displayed in the log.txt file:

WARNING: The IA Variable $IAGLOBAL_COI_SELECTED_LOGICAL_COMPONENTS$ is empty and no Logical Components will be selected by COI.

Resolving the problem
This problem is fixed in APAR IC83061

Local Fix:
1. Navigate to the following directory: extract_dir/COI/PackageSteps/TSM_Inventory/META-INF
2. Create a back-up copy of the packagedIU.xml file.
3. Edit the packagedIU.xml file and change the <minVersion>6.3.0.0</minVersion> to <minVersion>6.3.1.0</minVersion.

-----------------------------------------------------------------
Example of current incorrect packagedIU.xml file:
-----------------------------------------------------------------

<installableUnit>
<SIU IUName="LC_TSM_Agent_SIU">
<identity>
<name>LC_TSM_Agent</name>
<UUID>AF7457902FB307650F61F237042ADE82</UUID>
<version>6.3.1.000</version>
</identity>
<checks>
<!-- TSM_Agent -->
<iu checkId="TSM_Agent_IUCheck_Narrow">
<UUID>4AC09E8AEB220DCD4A8354F4BF09EFE2</UUID>
<minVersion>6.3.0.0</minVersion>
</iu>
<iu checkId="TSM_Agent_IUCheck_Broad">
<UUID>4AC09E8AEB220DCD4A8354F4BF09EFE2</UUID>
</iu>
<software checkId="TSM_Agent_SoftwareCheck_Narrow_win" targetRef="OS_Windows">
<name>IBM Tivoli Storage Manager Agent</name>
<minVersion>6.3.0.0</minVersion>
</software>
<software checkId="TSM_Agent_SoftwareCheck_Broad_win" targetRef="OS_Windows">
<name>IBM Tivoli Storage Manager Agent</name>
</software>
</checks>
<requirements>

----------------------------------------------------
Example of correct packagedIU.xml file:
----------------------------------------------------

<installableUnit>
<SIU IUName="LC_TSM_Agent_SIU">
<identity>
<name>LC_TSM_Agent</name>
<UUID>AF7457902FB307650F61F237042ADE82</UUID>
<version>6.3.1.000</version>
</identity>
<checks>
<!-- TSM_Agent -->
<iu checkId="TSM_Agent_IUCheck_Narrow">
<UUID>4AC09E8AEB220DCD4A8354F4BF09EFE2</UUID>
<minVersion>6.3.1.0</minVersion>
</iu>
<iu checkId="TSM_Agent_IUCheck_Broad">
<UUID>4AC09E8AEB220DCD4A8354F4BF09EFE2</UUID>
</iu>
<software checkId="TSM_Agent_SoftwareCheck_Narrow_win" targetRef="OS_Windows">
<name>IBM Tivoli Storage Manager Agent</name>
<minVersion>6.3.1.0</minVersion>
</software>
<software checkId="TSM_Agent_SoftwareCheck_Broad_win" targetRef="OS_Windows">
<name>IBM Tivoli Storage Manager Agent</name>
</software>
</checks>
<requirements>

4. Navigate to the following directory: extract_dir/COI/PackageSteps/TSM_Agent/META-INF
5. Create a back-up copy of the packagedIU.xml file.
6. Perform the same changes as you performed in step 3 by editing the packagedIU.xml file, and
changing the <minVersion>6.3.0.0</minVersion> to <minVersion>6.3.1.0</minVersion>.
7. Start the Tivoli Monitoring for Tivoli Storage Manager installation again.
8. On the Component Selection page, select the “Tivoli Monitoring for Tivoli Storage Manager agent only” component.

NOTE: Ensure that you deselect the “Tivoli Monitoring for Tivoli Storage Manager” option.



9. Continue with the upgrade installation.

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Document information


More support for:

Tivoli Storage Manager
Server

Software version:

All Supported Versions

Operating system(s):

AIX, Linux Red Hat - xSeries, Linux SUSE - xSeries, Linux x86, Linux x86_64, Windows 2008 server

Reference #:

1593547

Modified date:

2014-04-02

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