Error occurred when opening Users Management page.
Open the User Management login screen by:
1) Select Start > All Programs > IBM Tivoli Netcool > Service Quality Manager > Application Discoverer.
2) In the Application Discoverer window, double-click Users and Passwords.
3) Error occurred: Internet Explorer cannot display the webpage.
This was caused by not all ports used by TNSQM processes were opened.
Resolving the problem
All the ports below needs to be open. The ports are:
If they are not opened, kindly contact your network administrator to open these ports for client workstation to communicate with TNSQM processes running in TNSQM application server.
Please refer to TNSQM 4.1.4 AIX Server Installation Guide, Appendix C for more details. The following diagram is obtained from Appendix C.