Upgrade Central: Planning your upgrade to IBM Web Content Manager 8.0

IBM Web Content Manager 8.0 was announced in May 2012. This major release contains both defect fixes and new features.

The following resources are available to assist you with your upgrade. For the upgrade information about other Lotus software, visit the Lotus Upgrade Central page.

Table of contents

1. Deciding to upgrade
2. Obtaining the upgrade
3. Installing the upgrade
4. Available fixes
5. Post-upgrade

Deciding to upgrade

Visit the product marketing pages for IBM Web Content Manager to review announcements, articles and product information, including:

• Announcement letter
• New features
• Product documentation
  

Obtaining the upgrade

Passport Advantage subscribers have the following options:

• Download entitled software from Passport Advantage Online (requires an IBM Customer Number). For more information, Passport Advantage customers can refer to the following download documents:
  • Web Content Manager 8.0 download
  • Web Content Manager Standard Edition 8.0 download
• Request assistance.

New customers and customers without a maintenance agreement have the following options:

• Enroll in the Passport Advantage program to receive maintenance upgrades and technical support.
• Buy IBM Web Content Manager online
• Request that an IBM representative call or email you
  

Installing the upgrade

• Installation and migration
• Product documentation
  

Available fixes

Visit IBM Fix Central for the most current fixes available for IBM Web Content Manager 8.0

Post-upgrade

The following resources are available for your assistance:

• Support site
• Product wiki
• Discussion forum
• Product documentation
• developerWorks WebSphere Portal zone
• Visit the Service Request (SR) site to submit a service request (requires a maintenance subscription)
• Visit the Software Support Lifecycle site to effectively plan your software investment without any breaks in support