Troubleshooting
Problem
Your IBM MQ queue manager got several FDCs and the first one shows an unresponsive queue manager.
Symptom
You have an IBM MQ multi-instance queue manager and you noticed that FDC files were generated after a failover from the Active instance to the Standby instance.
One of the FDC files shows the following:
One of the FDC files shows the following:
| Probe Id :- ZX155001
| Component :- zxcFileLockMonitorThread
| Major Errorcode :- lrcE_S_Q_MGR_UNRESPONSIVE
| Probe Description :- AMQ7280: WebSphere MQ queue manager 'x' appears unresponsive.
+-----------------------------------------------------
MQM Function Stack
zxcFileLockMonitorThread
xcsFFST
| Component :- zxcFileLockMonitorThread
| Major Errorcode :- lrcE_S_Q_MGR_UNRESPONSIVE
| Probe Description :- AMQ7280: WebSphere MQ queue manager 'x' appears unresponsive.
+-----------------------------------------------------
MQM Function Stack
zxcFileLockMonitorThread
xcsFFST
+ Similar probe ids
XY511000 xcsReadFileLock xecF_E_UNEXPECTED_SYSTEM_RC
ZI305020 zifHealthThread
ZL080000 zllWaitForAsyncProcess
ZT376000 zutVerifyQMFileLocks lpiRC_Q_MGR_LOCK_UNAVAILABLE
ZT376002 zutVerifyQMFileLocks xecF_E_UNEXPECTED_RC
ZT376006 zutVerifyQMFileLocks xecF_E_UNEXPECTED_RC
ZX028001 zxcHealthThread
ZX028090 zxcHealthThread
ZX085131 amqzmuc0
ZX086131 amqzmur0
ZX131006 zmuQPubsubDaemonController
ZX135131 amqzmuf0
ZX136016 zmuPubSubNamelistCacheTask
ZX155001 zxcFileLockMonitorThread lrcE_S_Q_MGR_UNRESPONSIVE
ZX156001 zxcFileLockVerifyThread lrcE_S_Q_MGR_LOCK_LOST
ZX159002 zxcLivenessMonitorThread lrcE_S_Q_MGR_UNRESPONSIVE
ZX155001 zxcFileLockMonitorThread
ZX154004 zxcStopFileLockMonitorThread
xecN_E_FILE_ERROR
xecN_E_LOCK_NOT_GRANTED
ZI305020 zifHealthThread
ZL080000 zllWaitForAsyncProcess
ZT376000 zutVerifyQMFileLocks lpiRC_Q_MGR_LOCK_UNAVAILABLE
ZT376002 zutVerifyQMFileLocks xecF_E_UNEXPECTED_RC
ZT376006 zutVerifyQMFileLocks xecF_E_UNEXPECTED_RC
ZX028001 zxcHealthThread
ZX028090 zxcHealthThread
ZX085131 amqzmuc0
ZX086131 amqzmur0
ZX131006 zmuQPubsubDaemonController
ZX135131 amqzmuf0
ZX136016 zmuPubSubNamelistCacheTask
ZX155001 zxcFileLockMonitorThread lrcE_S_Q_MGR_UNRESPONSIVE
ZX156001 zxcFileLockVerifyThread lrcE_S_Q_MGR_LOCK_LOST
ZX159002 zxcLivenessMonitorThread lrcE_S_Q_MGR_UNRESPONSIVE
ZX155001 zxcFileLockMonitorThread
ZX154004 zxcStopFileLockMonitorThread
xecN_E_FILE_ERROR
xecN_E_LOCK_NOT_GRANTED
Cause
Resolving The Problem
+++ See attached PDF file:
+++ end +++
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m0z00000008NKAAY","label":"Components and Features-\u003EHigh Availability (HA)-\u003EMulti Instance Queue Managers"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
Product Synonym
WMQ MQ MQSeries
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Document Information
Modified date:
03 April 2023
UID
swg21592501