"Unhandled exception ... (0x80040E14): Invalid column name 'vernr'" when running Reconcile intercompany Balances

Technote (troubleshooting)


Problem(Abstract)

User clicks "Reports - Reconcile Intercompany report". User tries to run a report. User receives an error.

Symptom

IBM Cognos Controller Error
Unhandled exception has occurred in your application. If you click continue, the application will ignore this error and attempt to continue....
System.Web.Services.Protocols.SoapException: Server was unable to process request. --> System RuntimeInteropServices.COMException (0x80040E14): Invalid column name 'vernr'."


Cause

Defect (APAR PM63790) in Controller.

Environment

Controller 10.1.391 or earlier.

Diagnosing the problem

Problem does not affect all reports. For example, in one real-life example, when running the Intercompany Reconciliation report there are the following selections in Extended dimension selection: tick option 2 Dim Levels or 3 Dim Codes (both selections give an error message) 1st choice works fine .

Resolving the problem

Either:



  • Upgrade to Controller 10.1.394 or later 10.1.0 release
  • or upgrade to Controller 10.1.1 FP1 (10.1.1671) or later.

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Document information


More support for:

Cognos Controller
Controller

Software version:

10.1

Operating system(s):

Windows

Reference #:

1592463

Modified date:

2012-11-13

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