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Stationery missing from mail file after used to send memo with attachment


Technote (troubleshooting)


Problem

When you send a memo based on Stationery, in some cases the Stationery is deleted from your mail file if the sent memo contains an attachment.

Symptom

User created stationery is missing from mail file after use.


Resolving the problem

This behavior can occur if an anti-virus program used to scan Notes mail adds the extmgr_addins=nlnvp parameter to the notes.ini file. When this parameter is not used, the stationery remains available in the Notes mail file.

Workaround
Comment out or remove the extmgr_addins=nlnvp parameter from the notes.ini file.



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Document information

IBM Notes


Software version:
8.5


Operating system(s):
Windows


Reference #:
1592435


Modified date:
2013-01-02

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