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SPSS Student Resources


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How do students get support for IBM SPSS products developed for students?

Answer

IBM Support Knowledgebase
Search more than 4,000 articles on product use and operation
IBM SPSS Amos
IBM SPSS Data Collection
IBM SPSS Modeler
IBM SPSS Statistics
IBM SPSS Text Analytics for Surveys
To Open a Support Request with IBM Student Support Services
Step 1: Register with the IBM website
All users of IBM Student Support Services must complete a one-time website registration.
Problems with registration? Click here.

Step 2: First time login
2a - Click first login to complete this one-time step to agree to terms and conditions, and agree to IBM’s privacy statement.
2b - Verify your email as requested following your acceptance of the terms and conditions.

Step 3: Open a service request
After completing Step 1 and Step 2, you can open a service request or check the status of existing requests.
What to Expect from IBM Student Support Services
  • Assistance with installation and licenses of SPSS Student Version and SPSS GradPack
  • Response time within two business days
  • A web-based service to review and update your support requests

For this assistance, follow the Steps 1-3 above to open a Service Request to IBM via the web. Additional resources for students include tutorials and certification programs. See also SPSS Solutions for Education.
Academic Versions of SPSS Software
To purchase an academic version of SPSS software review the various purchase options.
NOTE: If you purchased from a reseller, please contact your reseller for download, licensing and installation support.
 

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics SPSS Data Collection Platform Independent Not Applicable n/a
Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus
Business Analytics SPSS Modeler Platform Independent Not Applicable
Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable
Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

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Document information

SPSS Statistics


Software version:
Not Applicable


Operating system(s):
Platform Independent


Reference #:
1592093


Modified date:
2012-11-29

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