SPSS Student Version and Graduate Pack Resources

Technote (FAQ)


Where do I get support for IBM SPSS Student Version or Graduate Pack software?


What to Expect from IBM Student Support Services

- Assistance with installation and licenses of SPSS Student Version and SPSS GradPack
- A web-based forum to post support requests
- Private forum conversations for authorization and license code issues
- For the fastest response, please contact the company you purchased from

Where to get Support:

For the fastest response possible, contact the company you purchased your product from:

On the Hub

For all other organizations, including Creation Engine please use the IBM SPSS Student Forum to engage support.

Welcome to the IBM SPSS Student Support Forum!

In order to share information between users and provide Support where needed, IBM has adopted a Student Support Forum. Please follow the simple guidelines below to get support for your issues.

- Please do not post your authorization code to the public forum.  
- IBM will initiate a private comment for license and authorization questions.
- Tips on how to use the Student Forum.

*Japanese customers only:

Japanese Support Portal SPSS (日本)サポートページ

IBM Support Support FAQs: Direct links to the most frequently used tech notes.

Error 2072 Specific Symptom #4.
Server login: local computer.
Warning! You do not have the correct administrator privileges to license this product.
Some menu items have disappeared.
How do Student Forums work?

Search for known issues on the IBM Support Knowledgebase!

Search articles on product use and operation, how to questions and analytics.
IBM SPSS Data Collection
IBM SPSS Modeler
IBM SPSS Statistics
IBM SPSS Text Analytics for Surveys

IBM Education Assistant Videos

Installing IBM SPSS Statistics 23 Student Version

In the wrong place?

If your company has purchased a Support maintenance contract from IBM, register here.
Problems with maintenance contract registration? Click here.

Academic Versions of SPSS Software

To purchase an academic version of SPSS software review the various purchase options.
NOTE: If you purchased from a reseller, please contact your reseller for download, licensing and installation support.

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics SPSS Data Collection Platform Independent Not Applicable n/a
Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus
Business Analytics SPSS Modeler Platform Independent Not Applicable
Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable
Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

Document information

More support for:

SPSS Statistics

Software version:


Operating system(s):

Platform Independent

Reference #:


Modified date:


Translate my page

Content navigation