IBM Support

SPSS Student Version and Graduate Pack Resources

Technote (FAQ)


Question

Where do I get support for IBM SPSS Student Version or Graduate Pack software?

Answer

SPSS 23 on El Capitan! (Mac OS X 10.11)

Where to get Support:

For the fastest response possible, contact the company you purchased your product from:

Hearne
On the Hub
StudentDiscounts.com
JourneyEd
thinkEDU
Studica

For all other organizations, including Creation Engine use the IBM SPSS Student Forum to engage support.

What to Expect from IBM Student Support Services

- Assistance with installation and licenses of SPSS Student Version and SPSS GradPack
- A web-based forum to post support requests
- Private forum conversations for authorization and license code issues
- For the fastest response, contact the company you purchased from

Welcome to the IBM SPSS Student Support Forum!

The Student Support Forum is a place users can share information and IBM can provide Support where needed. Follow these simple guidelines to get support for your issues.

- Do not post your authorization code to the public forum.
- IBM responds via private forum comment for license and authorization questions.
- Tips on how to use the Student Forum.

*Japanese customers only:

Japanese Support Portal SPSS (日本)サポートページ

IBM SPSS Statistics Support FAQs: Direct links to the most frequently used tech notes.

Error 2072 Specific Symptom #4.
Server login: local computer.
Warning! You do not have the correct administrator privileges to license this product.
Some menu items have disappeared.
How do Student Forums work?
SPSS Statistics Client Scripting failed to start. The network host cannot be found, inet:Local Computer:0 Warning! You do not have the correct administrator privileges to license this product

Search for known issues on the IBM Support Knowledgebase!

Search articles on product use and operation, how to questions and analytics.
IBM SPSS Amos
IBM SPSS Data Collection
IBM SPSS Modeler
IBM SPSS Statistics
IBM SPSS Text Analytics for Surveys

IBM Education Assistant Videos

Installing IBM SPSS Statistics 23 Student Version

In the wrong place?

If your company purchased a Support maintenance contract from IBM, register here.
Problems with maintenance contract registration? Click here.

Academic Versions of SPSS Software

To purchase an academic version of SPSS software, review the various purchase options.
NOTE: If you purchased from a reseller, contact your reseller for download, licensing, and installation support.
 

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus
Business Analytics SPSS Modeler Platform Independent Not Applicable
Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable
Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

Document information

More support for: SPSS Statistics

Software version: 23.0

Operating system(s): Platform Independent

Reference #: 1592093

Modified date: 2016-02-20