IBM Support

SPSS Student Version and Graduate Pack Resources

Technote (FAQ)


Where do I get support for IBM SPSS Student Version or Graduate Pack software?


Step 1:
For installation & licensing issues on Student version and Graduate pack, contact your vendor.

Step 2:
IBM Predictive Analytics Community offers a Student Forum for all other organizations, including Creation Engine.
  • Do not post your authorization code to the public forum
  • IBM responds via private forum comment for license and authorization questions

What to Expect from IBM Student Support Services
  • Assistance with installation and licenses for supported versions of Student & Grad Pack
  • Private forum conversations for authorization and license code issues
  • For the fastest response, contact the company you purchased from

Japanese Support Portal SPSS (日本)サポートページ

Note: Only current versions of SPSS products are supported.
Statistics & Amos v20 and higher
Modeler v14.2 and higher
The best of course of action for unsupported versions is to upgrade.

Related information

Need more help? Our Statistics forum is Live!

Cross reference information
Segment Product Component Platform Version Edition
Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus
Business Analytics SPSS Modeler Platform Independent Not Applicable
Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable
Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version

Document information

More support for: SPSS Statistics

Software version: 23.0

Operating system(s): Platform Independent

Reference #: 1592093

Modified date: 09 September 2016

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