IBM Support

ITIC / TADDM / CCMDB - classNotFound cmdbEventListener

Troubleshooting


Problem

Got this error: EventListenerManager.registerEventListeners()java.lang. ClassNotFoundException: com.mro.fusion.event.cmdb.CMDBEventListener

Symptom

Unable to run mapping in production. Reconciliation cannot be performed.
EventListenerManager.registerEventListeners()java.lang.
ClassNotFoundException: com.mro.fusion.event.cmdb.CMDBEventListener

java.lang.ClassNotFoundException: com.mro.fusion.event.cmdb.
CMDBEventListener
at java.lang.Class.forName(Class.java:130)
at com.mro.fusion.event.EventListenerManager.
registerEventListeners(Unknown Source)
at com.mro.fusion.engine.EngineMain.go(Unknown Source)
at com.mro.fusion.engine.EngineMain.go(Unknown Source)
at com.mro.fusion.engine.EngineMain.initialize(Unknown Source)
at com.mro.fusion.engine.EngineMain.<init>(Unknown Source)
at com.mro.fusion.engine.EngineMain.doMain(Unknown Source)
at com.mro.fusion.engine.EngineMain.main(Unknown Source)
29 Jul 2011 10:26:05:714 [ERROR]
--------------------------------
java.lang.ClassNotFoundException: com.mro.fusion.event.cmdb.
CMDBEventListener
at java.lang.Class.forName(Class.java:130)
at com.mro.fusion.event.EventListenerManager.
registerEventListeners(Unknown Source)
at com.mro.fusion.engine.EngineMain.go(Unknown Source)
at com.mro.fusion.engine.EngineMain.go(Unknown Source)
at com.mro.fusion.engine.EngineMain.initialize(Unknown Source)
at com.mro.fusion.engine.EngineMain.<init>(Unknown Source)
at com.mro.fusion.engine.EngineMain.doMain(Unknown Source)
at com.mro.fusion.engine.EngineMain.main(Unknown Source)

Done
Mapping execution terminated.

Environment

TADDM to ITIC to CCMDB

Resolving The Problem

You need to verify that you have:
- copy the platform-model.jar and taddm-api-client.jar files from the TADDM sever and put them in the ITIC server at D:\APPS\IBM\ITIC\lib folder.
- check the init.bat and verify it has "set CMDBAPI=%COLLATION_HOME%\lib\taddm-api-client.jar;
%COLLATION_HOME%\lib\platform-model.jar" defined correctly.

[{"Product":{"code":"SSQHAB","label":"Tivoli Integration Composer"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.2;7.2.1","Edition":"All Editions","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
27 February 2019

UID

swg21591920

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