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Problem opening an encrypted message attachment


Technote (troubleshooting)


Problem

Recipient receives a message from LPME with a message.pgp attachment. Opening this message with PGPdesk creates another file "message" with no file extension

Symptom

Recipient receives a message from LPME with a message.pgp attachment. Opening this message with PGPdesk creates another file "message" with no file extension


Resolving the problem

The enclosed "message" file is actually a MIME stream of the message. By renaming the attachment to message.eml, the file can be opened.

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Document information

Lotus Protector for Mail Encryption


Software version:
2.1


Operating system(s):
Linux


Reference #:
1591651


Modified date:
2012-05-24

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