Problem with existing PGP keys imported into Lotus Protector for Mail Encryption (LPME)

Technote (troubleshooting)


Problem

Some users face a problem if they try to authenticate against Protector from their Notes Client with PME Client installed.

Symptom

Some users face a problem if they try to authenticate against Protector from their Notes Client with PME Client installed.


Cause

Affected users had keys generated by CryptoEx, an older product which has been acquired by Symantec/PGP

Resolving the problem

Symantec/PGP provided customer with a command line script to enable successful import of the CryptoEx keys

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Document information


More support for:

Lotus Protector for Mail Encryption

Software version:

2.1

Operating system(s):

Linux

Reference #:

1591647

Modified date:

2012-05-24

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