IBM Support

Unable To Send Transaction From Maximo Mobile

Troubleshooting


Problem

Receiving error, failed to upload transactions to the server, after performing a refresh.

Symptom

When using Maximo mobile and you try to perform a refresh you receive the error failed to upload transactions to the server.

Resolving The Problem

This can be caused if the user has the language set with a country in the user profile, We have seen this issue happen if the user has the language set to just en, The language should be set to en_US. For this example I used English.

[{"Product":{"code":"SSMAZG","label":"Maximo Mobile Suite"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"},{"code":"PF034","label":"Windows Mobile"}],"Version":"7.1.1;7.5","Edition":"All Editions","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21591629