I just upgraded from Text Analytics for Surveys 4.0.0 to Text Analytics for Surveys 4.0.1. However when I try and extract a project created in 4.0, the program now freezes. I am unable to use my 4.0.0 projects. How can I use my old projects in 4.0.1?
This has been filed as a defect for correction in a future release.
Empty lines are not allowed in the configurations of the NonLinguistic Entities.
To correct this, open your project. Then click View->resource editor->Advanced resources tab->NonLinguistic Entities->Configuration. You will see if you scroll down one or more empty
lines. Empty lines are not accepted (they can be saved but are not correctly loaded). Delete all empty lines and then go back to the Survey view and try the export again.
We apologize for any inconvenience.