Project created in Text Analytics 4.0 will not open in 4.0.1

Technote (troubleshooting)


Problem(Abstract)

I just upgraded from Text Analytics for Surveys 4.0.0 to Text Analytics for Surveys 4.0.1. However when I try and extract a project created in 4.0, the program now freezes. I am unable to use my 4.0.0 projects. How can I use my old projects in 4.0.1?

Cause

This has been filed as a defect for correction in a future release.

Empty lines are not allowed in the configurations of the NonLinguistic Entities.

To correct this, open your project. Then click View->resource editor->Advanced resources tab->NonLinguistic Entities->Configuration. You will see if you scroll down one or more empty
lines. Empty lines are not accepted (they can be saved but are not correctly loaded). Delete all empty lines and then go back to the Survey view and try the export again.

We apologize for any inconvenience.


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Document information


More support for:

SPSS Text Analytics for Surveys

Software version:

4.0.1

Operating system(s):

Windows

Reference #:

1591010

Modified date:

2013-08-22

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