IBM Support

How do I escalate an issue?

Technote (FAQ)


How do I escalate an issue?


I have submitted a Service Request and have not received a response in a timely manner or with enough information to satisfy my needs or the issue has increased in severity.


Follow the escalation steps detailed in the Initiate Support Quick Start Guide

Document information

More support for: Initiate Master Data Service

Software version: Not Applicable

Operating system(s): Platform Independent

Reference #: 1590943

Modified date: 03 April 2014

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