Browser crash during spell check using Firefox versions 10 and 11 to access iNotes 8.5.2 FP3 and 8.5.2 FP4

Technote (troubleshooting)


Problem

When using Firefox version 10 or 11 browsers, to access iNotes 8.5.2 Fix Pack 3 or Fix Pack 4, the browser crashes when spell check finds multiple misspelled words.

Diagnosing the problem

Enable your Firefox version 10 or 11 browser to spell check a message before sending it.

  • Create a message with several misspelled words, ten or so in a row.
  • When Firefox attempts to spell check the message, the browser crashes.

Resolving the problem

This issue was reported to Quality Engineering as SPR# XXQU8RW9EZ (APAR LO67662) and is fixed in iNotes and Domino 8.5.3. Refer to the Upgrade Central site for details on upgrading Notes/Domino.


Note: The issue is seen only with Firefox 10 or 11 with iNotes running on Domino versions 8.5.2 Fix Pack 3 and 8.5.2 Fix Pack 4. This problem has not been seen in other Web browsers or versions of Domino.

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Document information


More support for:

IBM iNotes

Software version:

8.5.2.3, 8.5.2.4

Operating system(s):

Windows

Reference #:

1590543

Modified date:

2014-03-20

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