WebSphere Voice Response VRBE environment might hang after applying AIX maintenance
The problem can manifest itself as:
1. VRBE nodes failing to start.
2. VRBE applications not answering incoming calls.
3. dtjqapps and dtjqnode commands do not complete.
4. no javacore generated if a kill -3" is sent to the VRBE Java processes.
There is a known Java Application hang condition in the following AIX maintenance levels:
AIX 5.3 TL12 SP3 and SP4 (bos.rte.libpthreads 188.8.131.52)
AIX 6.1 TL5 SP5 and SP6 (bos.rte.libpthreads 184.108.40.206)
AIX 6.1 TL6 SP4 and SP5 (bos.rte.libpthreads 220.127.116.11 and 18.104.22.168)
Resolving the problem
The problem is addressed by the following two AIX APARs:
The AIX 5.3 fix has not been released as a PTF but can be obtained by IBM support. Please contact WebSphere Voice Response support team for download details.