Error 1310 when installing IBM SPSS Amos

Technote (troubleshooting)


Problem(Abstract)

I am installing IBM SPSS Amos with full administrative rights to the machine. During the installation, Amos freezes and gives me the error

Error 1310 Error writing to file C:\program files (x86)\ibm\spss\amos\JRE\bin\jucheck.exe. Verify that you have access to that directory.

I am unable to complete the installation.

Cause

Search your computer for a program called Kaseya. It appears the presence of this program stops the installation of Amos. Disable or remove Kaseya, install Amos and then reinstall Kaseya. We apologize for any inconvenience.

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Document information


More support for:

SPSS Amos

Software version:

20.0

Operating system(s):

Windows

Reference #:

1590416

Modified date:

2013-08-22

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