Tivoli Event Pump error - GTM7874E

Technote (troubleshooting)


Problem(Abstract)

Event Pump address space hangs at shutdown due to GTM7874E messages after a TCP/IP restart.

Symptom

Event Pump address space will not shutdown normally with a 'STOP' command and needs to be cancelled.


Cause

A restart of TCP/IP while Tivoli Event Pump is active will cause the Event Pump to return errors attempting to do a TCP/IP WRITE request. Reason code 0000040C is

ERRNO 1036 (40C) EIBMNOACTIVETCP error code. This error code is returned for cases when the TCP/IP address space is not available anymore. Tivoli Event Pump does not reinitialize TCP/IP connections if TCP/IP is taken down while Event Pump is still active.

Diagnosing the problem

Review the Event Pump job output and look for the following message, possibly repeating multiple times:

GTM7874E ERROR DURING TCP/IP WRITE REQUEST RC=FFFFFFFF REASON=0000040C

Resolving the problem

Restart the Event Pump address space in order for it to reinitialize it's TCP/IP connection. Any future TCP/IP restarts should only occur after stopping the Event Pump address space prior.

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Document information


More support for:

Tivoli Event Pump for z/OS

Software version:

4.2.0, 4.2.1, 4.2.2

Operating system(s):

z/OS

Reference #:

1590138

Modified date:

2012-05-28

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