IBM Support

Is there a QnA for the non-Windows TEM Clients such as Unix, Linux, Macintosh, or AIX?

Technote (FAQ)


Question

All of the non-Windows TEM Clients include a QnA tool with the distribution.

Answer

There are actually two versions.
•/opt/BESClient/bin/qna - Command line version
•/opt/BESClient/bin/xqna - X Windows version


To allow the qna tool to work properly you will want to set a variable to indicate where the TEM Client configuration information resides. To do this, you can create a simple shell script to set this, or you can add the variable setting to your default startup scripts: Using your favorite editor, create a file called "runqna' with the following contents:
#!/bin/sh
BESClientConfigPath=/var/opt/BESClient/besclient.config
export BESClientConfigPath
export LIBPATH=/opt/BESClient/bin
/opt/BESClient/bin/qna

Note: For HPUX systems you need to run an additional command:
export SHLIB_PATH=/opt/BESClient/bin

You can then allow this script to be executable:
# chmod a+x runqna

Then to run qna from the command line:
#./runqna

IBM does provide a DMG file that includes the QnA utility for the Macintosh TEM Client.
You can find the DMG file here: http://support.bigfix.com/install/besclients-nonwindows.html#mac

You can follow the steps below to extract the TEM Client:
1. Download the DMG file to the particular Macintosh system.
2. Mount the file by double clicking on the DMG file
3. The QnA utility can be found within the mounted directory structure

This tool is also called the relevance debugger.

Note: See also the following article:
http://www-01.ibm.com/support/docview.wss?uid=swg21506168

Historical Number

347

Document information

More support for: IBM BigFix family

Software version: All Versions

Operating system(s): Platform Independent

Reference #: 1589984

Modified date: 27 January 2014


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