Showing Known Errors on a CI



The Configuration Items application does not provide a way to view known errors that are associated with a given CI.


Take the following steps to list known errors associated with a CI:
1. Click GoTo --> System Configuration --> Platform Configuration --> Database Configuration
2. Create a new relationship from CI to Problem with the following where clause:
cinum=:cinum and isknownerror=1
3. Click GoTo --> System Configuration --> Platform Configuration --> Application Designer
4. Add a simple table to the Configuration Items application. Populate this table using this new relationship. The table can be added in a new tab or as part of an existing tab.

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More support for:

IBM SmartCloud Control Desk

Software version:


Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

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