Clarification for Information Center 'View History' pages

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Abstract

The Information Center page for the 'View History' dialog in the Problems, Incidents and Service Requests applications mentions that two tables (Status History and Ownership History) display the date of each change. The dialog actually displays both the date and time of each change.

Content

The affected pages are located in the Information Center under SmartCloud Control Desk --> Administering Service Desk --> [Problems | Incidents | Service Requests] --> View Information --> View History.

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Document information


More support for:

IBM SmartCloud Control Desk

Software version:

7.5

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Reference #:

1589921

Modified date:

2013-11-12

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