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Unable to login to Webtop 2.2 thru Portal 2.1.1 interface when password contain "&"


Technote (FAQ)


Question

How to allow "&" in password for user Portal 2.1.1 to access Webtop 2.2 interface?

Cause

The issue was cause by the password needs to be URL encoded before getting submitted to the TIP application.

Answer

The resolver.xml for the PIM need to be update by L3 to included URL encoded. Please provide support with your resolver.xml file.

.

Apply the file to fixes the issue.

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To apply the file, you can back up the existing file in

[PORTAL_HOME]/xmlroot/server/crs/resolvers/ibm/tip/common_pimA/ and

replace it with this one.

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Document information

Netcool/Portal

PIM for Netcool/Webtop


Software version:
2.1.1


Operating system(s):
Linux, Windows


Software edition:
All Editions


Reference #:
1589745


Modified date:
2012-05-14

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