Technote (troubleshooting)
Problem(Abstract)
After completion of SWKBT toolkit installation , no menu items are available in the portal
Resolving the problem
When your installation of SwKBT finishes successfully and when you try
to login for the first time (using WebUI: localhost:12344/ibm/console ] you will not see "IBM Tivoli
Software Knowledge Base Toolkit".
You need to go to:
Users and Groups->Administrative User Roles
click Add button and select proper roles for your user. Having done
that, logout, then login again and you should be able to see "IBM Tivoli
Software Knowledge Base Toolkit".
If the problem is still unresolved,please use GUI installation mode or try silent mode with response file using the command ./setupaix.bin -silent -options ./swkbtResponsFile.rsp
Contents of swkbtResponsFile.rsp
-V licenseAccepted=true
-P installLocation=/opt/IBM/SoftwareKnowledgeBaseToolkit
-V IS_SELECTED_INSTALLATION_TYPE=typical
-P KBCMS_feature_bean.active=true
-P KBCMS_language_pack_bean.active=true
-P DC_feature_bean.active=false
-P DC_language_pack_bean.active=false
-V Variable_KBIdentity_TextField=silent_test
-V Variable_eWas_Login=root
-V EwasPassword_1=SomePass
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.