IBM Support

TIP: Browser Internet Explorer causes issues while creating users

Technote (troubleshooting)


Customers have difficulty creating users when using the above browser's Enhanced security configuration. But the same works fine on Firefox.


Customer tries to manage user by going to the TIP URL and carrying out the following :

Click on "Users and Groups" then "Manage Users" , everything from this point customer cannot create users or attach roles to Users. Customer is unable to manage the portlet. These appear to be inactive.

Resolving the problem

1. Go to Start - > Administrative Tools - > Server Manager

2. On the main server manager window (right hand side) there is an option IE Enhanced Security Configuration.

3. Click on that to disable the ESC

Below screen shots will give better idea :

Shows Server Manager

IE Browser Enhanced Sec Config

Product Alias/Synonym


Document information

More support for: Tivoli Components
Tivoli Integrated Portal (TIP)

Software version: 2.1, 2.2

Operating system(s): Platform Independent

Reference #: 1589597

Modified date: 05 March 2015