IBM® FileNet eProcess® 5.2 install returns "IS 4.1.1 must be installed to proceed" message.
Installing IBM FileNet eProcess 5.2 on a server running Image Services 4.1.2 fails with "IS 4.1.1 must be installed to proceed." message.
eProcess 5.2 installation does not complete.
The Windows eProcess 5.2 install checks for a registry entry that exists on a system with IS 4.1.1 installed. The registry entry is not added by IS 4.1.2.
Windows, eProcess 5.2
Diagnosing the problem
Error is received when installing eProcess 5.2 on a system running Image Services 4.1.2.
Resolving the problem
Adding the following registry value to the server where IS 4.1.2 is installed will prevent the error and allow the eProcess 5.2 installer to finish.
Type: String value
It can be removed after eProcess 5.2 is installed and it is not required by the eProcess 18.104.22.168 patch installer.
More support for:
Software version: 5.2
Operating system(s): Windows
Software edition: All Editions
Reference #: 1588397
Modified date: 14 May 2013