Technote (FAQ)
Question
What conditional user interface features are provided in SmartCloud Control Desk?
Answer
In this initial release of SmartCloud Control Desk, conditional user interface features have been implemented in several applications. That is, some fields and other user interface controls are displayed only if specific conditions are met. This function is called "Conditional UI."
Products installed on Tivoli's process automation engine use metadata to control the visibility and use of controls (elements of the user interface) that are used in each product's applications, based on conditions relevant to the use of the control. The metadata is stored in the APPLICATIONAUTH table in the Maximo database. In previous versions of these products, menu items and buttons were the only UI elements that could be controlled in this manner. However, in this release, a wider variety of UI element can be controlled, thereby allowing you to grant or revoke access to groups of users.
The metadata is configured for the security group that contains all users. This group's name is specified in the "Group for All Users" option in the Security Controls section of the Users or Security Groups application. Do not delete this group or remove members from it; the user interface will not work properly for a user that is not a member of this group. You can add your own configurations to this group in order to implement new conditions. Do not remove configurations supplied with the product.
The following table describes the conditional UI features in SmartCloud Control Desk, version 7.5.
| APP | OPTIONNAME | CONDITIONNUM | SIGOPTION DESCRIPTION | CONDITION DESCRIPTION |
| ACTIVITY | PMCHGISTASK | PMCHGISTASK | Is this a task object | Is this a task object |
| ACTIVITY | PMCHGSHDBTN | PMCHGSHDBTN | Control the Schedule button in Activities and Tasks | Control the Schedule button in Activities and Tasks |
| ACTUALCI | CHGHIST | TADDMCHG | View Actual CI Change History | Condition for the TADDM Change History View |
| ACTUALCI | VAPPTOPO | TADDMAPP | Application | Condition for the TADDM Application Topology View |
| ACTUALCI | VBATOPO | TADDMBUS | Business Application | Condition for the TADDM Business Application Topology View |
| ACTUALCI | VPHYSTOPO | TADDMPHYS | Physical | Condition for the TADDM Physical Topology View |
| ASSET | PLUSPSYNCASSETCIOFF | PLUSPSYNCOFF | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 | Condition for when PLUSPSYNCASSETCI MAXVAR is 0 |
| ASSET | PLUSPSYNCASSETCION | PLUSPSYNCON | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 | Condition for when PLUSPSYNCASSETCI MAXVAR is 1 |
| ASSET | TAMITMGLIC | TAMITMGLIC | Manage Software License Allocations | This an IT asset and the visible option TAMITMGLC2 is enabled |
| ASSET | TLOAMNONTAMIT | TLOAMNOTAMIT | Option for license enabled IT asset management | Where Asset and License Management capabilities are license enabled |
| ASSET | TLOAMREFDT | TLOAMTAMITIT | Modify Refresh Date | Where Asset and License Management capabilities are license enabled and is IT asset |
| ASSET | TLOAMSWAPLICHK | TLOAMSWAPLIC | Transfer Software License Allocations | Check for license swap permission |
| ASSET | TLOAMTAMITIT | TLOAMTAMITIT | Option for license enabled Asset and License Management capabilities | Where Asset and License Management capabilities are license enabled and is IT asset |
| ASSET | TLOAMTAMITUI | TLOAMTAMITUI | Option for license enabled Asset and License Management capabilities | Where Asset and License Management capabilities are license enabled |
| ASSET | TLOAMTAMTNIT | TLOAMTAMTNIT | Option for license enabled Asset and License Management capabilities and Non IT Asset | Where Asset and License Management capabilities are license enabled and is not IT asset |
| ASSETCAT | PMCOMTOPEXP | PMCOMTOPEXP | Controls the visibility of the check box and image box | Control the Show in Topology checkbox |
| CCIBSLIN | ADDMEMBER | CCIBLNOACT | Add member CIs - for conditional UI do not grant without restriction | CI Baseline is not active |
| CCIBSLIN | CCIBLLINKEDACTNOEXIST | CCIBLNOACTCI | Show Linked Actual CI does not exist msg - for conditional UI do not grant without restriction | Actual CI linked to member does not exist |
| CCIBSLIN | CCIBLMEMNOTLINKED | CCIBLNOTLINK | Show Member CI not linked to Actual CI msg - for conditional UI do not grant without restriction | Member CI not linked to an Actual CI |
| CCIBSLIN | CCIBLNOACTCIACCESS | CCIBLNOACC | Show User not authorized for linked Act CI msg - for conditional UI do not grant without restriction | User is not authorized for linked Actual CI |
| CCIBSLIN | HIDECOMP | NOFULLACCESS | Show comparison hidden message. | No full access to all the baseline members or linked Actual CIs |
| CCIBSLIN | HIDEMEMBERSACT | CCIBLHIDACT | Show member CIs hidden message when active - for conditional UI do not grant without restriction | Active baseline member list contains hidden members |
| CCIBSLIN | HIDEMEMBERSNACT | CCIBLHIDNACT | Show member CIs hidden message when not active - for conditional UI do not grant without restriction | Inactive baseline member list contains hidden members |
| CCIBSLIN | MEMBERSHELP | CCIBLNHIDACT | Show member CIs help message - for conditional UI do not grant without restriction | Inactive baseline member list contains no hidden members |
| CHANGE | ASSOCFOLD | PMCOMISADV | Associate Folders | Returns true if the advanced license is installed |
| CHANGE | CREATEREL | PMCOMISADV | Release | Returns true if the advanced license is installed |
| CHANGE | MANAGEFOLD | PMCOMISADV | Manage Folders | Returns true if the advanced license is installed |
| CHANGE | MANAGELIB | PMCOMISADV | Manage Library | Returns true if the advanced license is installed |
| CHANGE | MASSMOVE | PMCOMISADV | Move/Swap/Modify | Returns true if the advanced license is installed |
| CHANGE | OFDIALOG | COD_CH | Show Offering dialog | Condition for Offering Dialog. It evaluates if the related SR was originated from CR |
| CHANGE | PMCHGADDA | PMCOMISADV | Make available for any Release | Returns true if the advanced license is installed |
| CHANGE | PMCHGADDR | PMCOMISADV | Add to a specific Release | Returns true if the advanced license is installed |
| CHANGE | PMCHGASSIM | PMCOMISADV | Preview Impacts | Returns true if the advanced license is installed |
| CHANGE | PMCHGCALIM | PMCOMISADV | Calculate Implementation Tasks Impacts | Returns true if the advanced license is installed |
| CHANGE | PMCHGCANR | PMCOMISADV | Cancel outstanding Requests | Returns true if the advanced license is installed |
| CHANGE | PMCHGCLASSSPEC | PMCHGCLASS | Show or hide Specifications | Show or hide Specifications |
| CHANGE | PMCHGCRWF | PMCOMISADV | Process Request | Returns true if the advanced license is installed |
| CHANGE | PMCHGHISIM | PMCOMISADV | Retrieve Impacts from Historical Analysis | Returns true if the advanced license is installed |
| CHANGE | PMCHGLMSTFC | PMCHGLMSTFC | Hide Labor, Materials, Services, Tools, Fees and Charges | Controlling the Labor, Materials, Services, Tools, Fees and Charges |
| CHANGE | PMCHGLSKD | PMCOMISADV | Launch to Scheduler Application | Returns true if the advanced license is installed |
| CHANGE | PMCHGRELINST | PMCHGRELINST | Where Release Management capabilities are licensed | Where Release Management capabilities are licensed |
| CHANGE | PMCHGREMR | PMCOMISADV | Remove from Release | Returns true if the advanced license is installed |
| CHANGE | SHOWPLAN | PMCOMISADV | Entire Plan | Returns true if the advanced license is installed |
| CHANGE | STARTTIMER | PMCOMISADV | Start Timer | Returns true if the advanced license is installed |
| CHANGE | STOPTIMER | PMCOMISADV | Stop Timer | Returns true if the advanced license is installed |
| CHANGE | VIEWCOSTS | PMCOMISADV | Costs | Returns true if the advanced license is installed |
| CHANGE | VIEWPOINFO | PMCOMISADV | PO Information | Returns true if the advanced license is installed |
| CHANGE | VIEWWARNTY | PMCOMISADV | Warranties | Returns true if the advanced license is installed |
| CI | PLUSPSYNCASSETCIOFF | PLUSPSYNCOFF | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 | Condition for when PLUSPSYNCASSETCI MAXVAR is 0 |
| CI | PLUSPSYNCASSETCION | PLUSPSYNCON | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 | Condition for when PLUSPSYNCASSETCI MAXVAR is 1. |
| CI | SCI_AS | SCI_AS | Show Simplified Application Server View | Determines the View that is displayed for CIs of this type |
| CI | SCI_BS | SCI_BS | Show Simplified Business Service View | Determines the View that is displayed for CIs of this type |
| CI | SCI_BS_DIR | SCI_BS_DIR | Show Simplified View of Direct Members of a Business Service | Determines the View that is displayed for CIs of this type |
| CI | SCI_BS_IND | SCI_BS_IND | Show Simplified View of Indirect Members of a Business Service | Determines the View that is displayed for CIs of this type |
| CI | SCI_CS | SCI_CS | Show Simplified Computer System View | Determines the View that is displayed for CIs of this type |
| CI | SCI_OS | SCI_OS | Show Simplified Operating System View | Determines the View that is displayed for CIs of this type |
| CI | SCI_OS_SP | SCI_OS_SP | Conditionally Show OS Service Pack Attribute | Determines the View that is displayed for CIs of this type |
| CI | SCI_VIRHOST | SCI_VIRHOST | Show Simplified Virtual Images View | Determines the View that is displayed for CIs of this type |
| CI | SHOWACTDEL | DELACTUALCI | Show message when actual CI has been deleted. Granted to EVERYONE; requires DELACTUALCI condition | An actual CI is set for this CI, but the actual CI has been deleted |
| CI | SHOWASSETDEL | DELETEDASSET | Show message when asset has been deleted. Granted to EVERYONE; requires DELETEDASSET condition | An asset is set for this CI, but the asset has been deleted |
| CI | VACTCIAPP | VACTCINUM | Application | Display Launch in Context menus in the CI application if ACTCINUM is not null |
| CI | VACTCIBA | VACTCINUM | Business Application | Display Launch in Context menus in the CI application if ACTCINUM is not null |
| CI | VACTCICHG | VACTCINUM | View Actual CI Change History | Display Launch in Context menus in the CI application if ACTCINUM is not null |
| CI | VACTCIPHY | VACTCINUM | Physical | Display Launch in Context menus in the CI application if ACTCINUM is not null |
| CREATESR | TSDHIDEAUTOCLASS | HIDEAUTOCON | Show auto classification attributes | Hide Auto Classification attributes |
| CREATESR | TSDSHOWAUTOCLASS | SHOWAUTOCON | Show auto classification attributes | Show Auto Classification attributes |
| INCIDENT | A_TICKETON | A_TICKETON | Check if ticket auditing is on | Check if ticket auditing is on |
| INCIDENT | CREATEREL | PMCOMISADV | Release | Returns true if the advanced license is installed |
| INCIDENT | PMINCCRWF | PMCOMISADV | Process Request | Returns true if the advanced license is installed |
| INCIDENT | PMINCSHWTOPO | PMINCSHWTOPO | View CI Topology if ticket is incident | View CI Topology if ticket is incident |
| INCIDENT | PMSCINCWF | PMTSDADVSC | Catalog Request | Has Advanced License and Service Catalog access |
| INCIDENT | PMTCOVGLOB | PMTCOVGLOB | Is Global (Desk Agent Simplified View) | Ticket is global |
| INCIDENT | PMTCOVNGLOB | PMTCOVNGLOB | Is Not Global (Desk Agent Simplified View) | Ticket is not global |
| INCIDENT | PMTCOVNPRI1 | PMTCOVNPRI1 | Report Priority is not 1 (Desk Agent Simplified View) | Report priority is not 1 |
| INCIDENT | PMTCOVPRI1 | PMTCOVPRI1 | Report Priority is 1 (Desk Agent Simplified View) | Report priority is 1 |
| INCIDENT | SHOWACCUMLATHOLDINDATESEC | SRMACCUMLA | Show Accumulated Hold time attributes in date section of INCIDENT application | Show Accumulated hold attributes(section) in date section |
| INCIDENT | SHOWEXTERNALID | SDEXTIDSHOW | SHOW EXTERNAL ID | Condition to show external field only when there is a value |
| INCIDENT | TSDHIDEAUTOCLASS | HIDEAUTOCON | Hide auto classification attributes | Hide Auto Classification attributes |
| INCIDENT | TSDSHOWAUTOCLASS | SHOWAUTOCON | Show auto classification attributes | Show Auto Classification attributes |
| INCIDENT | TSDSHOWIMPURG | TSDIMPURGCON | Show impact and urgency ticket attributes | Show Impact Urgency Attributes |
| INCIDENT | TSDSHOWINTPRI | TSDINTPRICON | Show internal priority attributes | Show Internal Priority Attributes |
| ITEM | TLOAMSWITEM | TLOAMSWITEM | Display software fields | Is item a software item? |
| MULTISITE | PLUSPSYNCASSETCIOFF | PLUSPSYNCOFF | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 | Condition for when PLUSPSYNCASSETCI MAXVAR is 0 |
| MULTISITE | PLUSPSYNCASSETCION | PLUSPSYNCON | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 | Condition for when PLUSPSYNCASSETCI MAXVAR is 1 |
| OBJSEARCH | OBJSRCHINC | OBJSRCHINC | Check if incident can be displayed | Condition if incident is available |
| OBJSEARCH | OBJSRCHPRO | OBJSRCHPRO | Check if problem can be displayed | Condition if problem is available |
| OBJSEARCH | OBJSRCHSOL | OBJSRCHSOL | Check if solution can be displayed | Condition if solution is available |
| OBJSEARCH | OBJSRCHSR | OBJSRCHSR | Check if SR can be displayed | Condition if SR is available |
| OBJSEARCH | SDINSTALL | SRMSDINST | Point for SD installation check | Condition to check SD installation |
| OBJSEARCH | SOLINSTALL | SOLINSTALL | Point for Solution installation check | Condition to check SD installation |
| OBJSEARCH | TSDOBJSEL | TSDOBJSEL | is any Object Search Class Selected | is any Object Search Class selected then enable additional attributes option |
| PLUSPASSET | PLUSPSYNCASSETCIOFF | PLUSPSYNCOFF | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 | Condition for when PLUSPSYNCASSETCI MAXVAR is 0 |
| PLUSPASSET | PLUSPSYNCASSETCION | PLUSPSYNCON | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 | Condition for when PLUSPSYNCASSETCI MAXVAR is 1 |
| PLUSPCI | PLUSPSYNCASSETCIOFF | PLUSPSYNCOFF | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 | Condition for when PLUSPSYNCASSETCI MAXVAR is 0 |
| PLUSPCI | PLUSPSYNCASSETCION | PLUSPSYNCON | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 | Condition for when PLUSPSYNCASSETCI MAXVAR is 1 |
| PLUSPORG | PLUSPITUSC | BMXAQ1001 | Sigoption for conditional UI when SmartCloud Control Desk is installed | Defines if the sla hold will be shown. |
| PLUSPORG | PLUSPNOTITUSC | PLUSPNOITUSC | Sigoption for conditional UI when SmartCloud Control Desk is not installed | Condition for when SmartCloud Control Desk is not installed |
| PLUSPORG | PLUSPSYNCASSETCIOFF | PLUSPSYNCOFF | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 | Condition for when PLUSPSYNCASSETCI MAXVAR is 0 |
| PLUSPORG | PLUSPSYNCASSETCION | PLUSPSYNCON | Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 | Condition for when PLUSPSYNCASSETCI MAXVAR is 1 |
| PMRELSWDST | PMRELTPMOPSN | PMRELTPMOPSN | TPM Operations Section False | Controlling the TPM Workflow Section, Failure condition |
| PMRELSWDST | PMRELTPMOPSY | PMRELTPMOPSY | TPM Operations Section True | Controlling the TPM Workflow Section |
| PMSCCATALG | SHOWDELETE | BMXITEMDELE | Show Delete Button | Display the Delete button in the Add/Modify Image window if there is an associated image. This is true when IMAGENAME is not null |
| PMSCCRCART | HIDEFAVORITE | HIDEFAVORITE | Button control for add to favorites | Display if item is not already in the favorites list |
| PMSCCRDET | CRSHIPINFO | CRSHIPINFO | hide Shipping info depending on CRSHIPINFO condition SR | Display if Shipping info checked for one offering |
| PMSCCRDET | HIDEDELETEFAV | HIDEDELETEFA | Button control for delete from favorites | Display if item is already in the favorites list |
| PMSCCRDET | HIDEDETAILS | CRHIDEDETS | Hide View Details Button | Hide Show Details button if order is in draft state |
| PMSCCRDET | HIDEFAVORITE | HIDEFAVORITE | Button control for add to favorites | Display if item is not already in the favorites list |
| PMSCCRDET | HIDEQUANTITY | HIDEQUANTITY | Hides Quantity based on Offering Uses Quantity attribute | Hides quantity field based on offering definition for quantity |
| PMSCCRDET | PMSCMLTCRTCR | PMSCMLTCRTCR | Showing View All Carts button | Condition to check single or multiple carts for user |
| PMSCCRDET | PMSCTMPLADD | PMSCTMPLAD | Show Add Template to Cart button | Show/Hide Add Template to Cart button |
| PMSCCRDET | PMSCTMPLINCR | PMSCTMPLCR | Show Update Template button | Show/Hide Update Template button |
| PMSCCRDET | PMSCTMPLNEW | PMSCTMPLCC | Show Create Template button | Show/Hide Create Template button |
| PMSCCRDET | SHOWATTACH | PMSCSHATTACH | Show Offering Attachments | Display if any Offering document exists |
| PMSCOFFCAT | ACTIONS | ACTSRVCR | Button control for action | Display if OFFERING type is ACTION |
| PMSCOFFCAT | ADDTOCART | SRVTYPECR | Button control for Add to Cart on custom dialogs | Display if OFFERING_TYPE is SERVREQ |
| PMSCOFFCAT | BTNDSP | BTNDSPCR | Button control for descriptive services | Display if Service def type is DESCRIPTIVE |
| PMSCOFFCAT | HIDEDELETEFAV | HIDEDELETEFA | Button control for delete from favorites | Display if item is already in the favorites list |
| PMSCOFFCAT | HIDEFAVORITE | HIDEFAVORITE | Button control for add to favorites | Display if item is not already in the favorites list |
| PMSCOFFCAT | HIDEORDERNOW | HIDEORDERNOW | Hides Order Now! button based on off type | Hides Order Now button based on off type |
| PMSCOFFCAT | HIDEQUANTITY | HIDEQUANTITY | Hides Quantity based on Offering Uses Quantity attribute | Hides quantity field based on offering definition for quantity |
| PMSCOFFCAT | HIDESUBMIT | HIDESUBMIT | Hide Submit Request button based on Offering data | Hide the Submit Request button on the offering |
| PMSCOFFCAT | PMSCMLTCRTCR | PMSCMLTCRTCR | Showing View All Carts button | Condition to check single or multiple carts for user |
| PMSCOFFCAT | SHOW | SRVTYPECR | Button control for supply chain | Display if OFFERING_TYPE is SERVREQ |
| PMSCOFFCAT | SHOWATTACH | PMSCSHATTACH | Show Offering Attachments | Display if any Offering document exists |
| PMSCOFFCAT | SHOWUSERATT | SHOWUSERATT | Hides User Attachments link based on offering Allow User Attachments setting | Hide the User Attachments link on the offering |
| PMSCOFFER | PMSCCUSTMBOPRES | PMSCCOMP3 | Show custommbos table if presentationtype is custom | Display custom mbos if Presentation type is CUSTOM using class |
| PMSCOFFER | PMSCCUSTOMPRES | PMSCCSTMPRES | Show controls for a custom presentation | Display if Presentation type is CUSTOM |
| PMSCOFFER | PMSCDEFAULTPRES | PMSCDFLTPRES | Show controls for a default presentation | Display if Presentation type is DEFAULT |
| PMSCOFFER | PMSCDEFWF | PMSCDEFWF | Show controls for the default workflow | Display if Presentation type is CUSTOM |
| PMSCOFFER | PMSCDISPLAYACTIONDATA | PMSCACTOFF | Show the control for only Action service | Display if Offering Type is ACTION |
| PMSCOFFER | PMSCDISPLAYACTSR | PMSCACTSR | Show the data related to service request and action offerings | Display if Offering Type is ACTION or SERVREQ |
| PMSCOFFER | PMSCDISPLAYLICACTION | PMSCLICACT | Show the controls for a launch in context Action service | Display if Action type is LIC |
| PMSCOFFER | PMSCDISPLAYSRDATA | PMSCSROFF | Show the data related to service request offerings | Display if Offering Type is SERVREQ |
| PMSCOFFER | PMSCDISPLAYWFACTION | PMSCWFACT | Show the controls for a workflow Action service | Display if Action type is WORKFLOW |
| PMSCOFFER | PMSCRPWF | PMSCRPWF | Show controls for the response plan workflow | Display if Presentation type is DEFAULT |
| PMSCOFFER | SHOWDELETE | BMXITEMDELE | Show Delete button | Display the Delete button in the Add/Modify Image window if there is an associated image. This is true when IMAGENAME is not null. |
| PMSCTPLADM | PMSCTMPLADD | PMSCTMPLAD | Show Add Template to Cart button | Show/Hide Add Template to Cart button |
| PMSCVIEWCR | CRSHIPINFO | CRSHIPINFO | Hide Shipping info depending on CRSHIPINFO condition SR | Display if Shipping info checked for one offering |
| PMSCVIEWCR | HIDEDELETEFAV | HIDEDELETEFA | Button control for delete from favorites | Display if item is already in the favorites list |
| PMSCVIEWCR | HIDEFAVORITE | HIDEFAVORITE | Button control for add to favorites | Display if item is not already in the favorites list |
| PMSCVIEWCR | HIDEQUANTITY | HIDEQUANTITY | Hides Quantity based on Offering Uses Quantity attribute | Hides quantity field based on offering definition for quantity |
| PMSCVIEWCR | SHOWATTACH | PMSCSHATTACH | Show Offering Attachments | Display if any Offering document exists |
| PROBLEM | A_TICKETON | A_TICKETON | Check if ticket auditing is on | Check if ticket auditing is on |
| PROBLEM | CREATEREL | PMCOMISADV | Release | Returns true if the advanced license is installed |
| PROBLEM | PMINCSHWTOPO | PMINCSHWTOPO | View CI Topology if ticket is incident | View CI Topology if ticket is incident |
| PROBLEM | PMPROCRWF | PMCOMISADV | Process Request | Returns true if the advanced license is installed |
| PROBLEM | PMSCPRBWF | PMTSDADVSC | Catalog Request | Has Advanced License and Service Catalog access |
| PROBLEM | SHOWACCUMLATHOLDINDATESEC | SRMACCUMLA | Show Accumulated Hold time attributes in date section of PROBLEM application | Show Accumulated hold attributes(section) in date section |
| PROBLEM | SHOWEXTERNALID | SDEXTIDSHOW | SHOW EXTERNAL ID | Condition to show external field only when there is a value |
| PROBLEM | TSDHIDEAUTOCLASS | HIDEAUTOCON | Hide auto classification attributes | Hide Auto Classification attributes |
| PROBLEM | TSDSHOWAUTOCLASS | SHOWAUTOCON | Show auto classification attributes | Show Auto Classification attributes |
| PROBLEM | TSDSHOWIMPURG | TSDIMPURGCON | Show impact and urgency ticket attributes | Show Impact Urgency Attributes |
| PROBLEM | TSDSHOWINTPRI | TSDINTPRICON | Show internal priority attributes | Show Internal Priority Attributes |
| RELEASE | PMRELADV | PMRELISADV | Necessary to show release content targets section and impact analysis | The release is related to an service instance |
| RELEASE | PMRELRDP | PMRELISRDP | Necessary to show RDP linkage to service instance | The release is related to an service instance |
| SEARCHSOL | RTCAUSE | SRMRTEOFF | Rich text for Cause field | Rich Text Editor is disabled |
| SEARCHSOL | RTRESOLN | SRMRTEOFF | Rich text for Resolution field | Rich Text Editor is disabled |
| SEARCHSOL | RTSYMPTOM | SRMRTEOFF | Rich text for Symptom field | Rich Text Editor is disabled |
| SOLUTION | RTCAUSE | SRMRTEOFF | Rich text for Cause field | Rich Text Editor is disabled |
| SOLUTION | RTRESOLN | SRMRTEOFF | Rich text for Resolution field | Rich Text Editor is disabled |
| SOLUTION | RTSYMPTOM | SRMRTEOFF | Rich text for Symptom field | Rich Text Editor is disabled |
| SR | A_TICKETON | A_TICKETON | Check if ticket auditing is on | Check if ticket auditing is on |
| SR | CREATEREL | PMCOMISADV | Create Release | Returns true if the advanced license is installed |
| SR | OFDIALOG | COD_SR | Show Offering dialog | Condition for Offering Dialog. It evaluates if the related SR was originated from CR |
| SR | PMINCSHWTOPO | PMINCSHWTOPO | View CI Topology if ticket is incident | View CI Topology if ticket is incident |
| SR | PMSCSRVWF | PMTSDADVSC | Catalog Request | Has Advanced License and Service Catalog access |
| SR | PMSRCRWF | PMCOMISADV | Create Process Request | Returns true if the advanced license is installed |
| SR | PMSRVISCAT | PMSRVISCAT | Is this SR from a Catalog Request | Is this SR from a Catalog Request |
| SR | PMTCOVGLOB | PMTCOVGLOB | Is Global (Desk Agent Simplified View) | Ticket is global |
| SR | PMTCOVNGLOB | PMTCOVNGLOB | Is Not Global (Desk Agent Simplified View) | Ticket is not global |
| SR | PMTCOVNPRI1 | PMTCOVNPRI1 | Report Priority is not 1 (Desk Agent Simplified View) | Report priority is not 1 |
| SR | PMTCOVPRI1 | PMTCOVPRI1 | Report Priority is 1 (Desk Agent Simplified View) | Report priority is 1 |
| SR | PMTCOVSPEC | PMTCOVSPEC | Classification is specified (Desk Agent Simplified View) | Show specification when class is specified |
| SR | SCINSTALD | BMXSRMSCINSD | Point for SC installation check | Condition to check SC installation |
| SR | SHOWACCUMLATHOLDINDATESEC | SRMACCUMLA | Show Accumulated Hold time attributes in date section of SR application | Show Accumulated hold attributes(section) in date section |
| SR | SHOWATTACH | PMSCSHATTACH | Show Offering Attachments | Display if any Offering document exists |
| SR | SHOWCATALOGREQUEST | PMSCSHOWCR | SHOW SR Catalog Request Attributes | Show Catalog Request Attributes |
| SR | SHOWEXTERNALID | SDEXTIDSHOW | SHOW EXTERNAL ID | Condition to show external field only when there is a value |
| SR | SHOWGLOBAL | BMXTKTISGLBL | Show Global Button | Relate Record for Global Ticket |
| SR | TSDHIDEAUTOCLASS | HIDEAUTOCON | Hide impact auto classification attributes | Hide Auto Classification attributes |
| SR | TSDSHOWAUTOCLASS | SHOWAUTOCON | Show auto classification attributes | Show Auto Classification attributes |
| SR | TSDSHOWIMPURG | TSDIMPURGCON | Show impact and urgency ticket attributes | Show Impact Urgency Attributes |
| SR | TSDSHOWINTPRI | TSDINTPRICON | Show internal priority attributes | Show Internal Priority Attributes |
| SRMSEARCH | SCINSTALL | SRMSCINST | Point for SC installation check | Condition to check SC installation |
| SRMSEARCH | SDINSTALL | SRMSDINST | Point for SD installation check | Condition to check SD installation |
| SRMSEARCH | SOLINSTALL | SOLINSTALL | Point for Solution installation check | Condition to check SD installation |
| SRMSEARCH | SRMSRCHCTR | SRMSRCHCTR | Check if catalog request can be displayed | Condition if catalog request is available |
| SRMSEARCH | SRMSRCHCTR71 | SRMSRCHCTR71 | Check if catalog request 7.1 can be displayed | Condition if catalog request 7.1 is available |
| SRMSEARCH | SRMSRCHOFF | SRMSRCHOFF | Check if offering can be displayed | Condition if offering is available |
| SRMSEARCH | SRMSRCHOFF71 | SRMSRCHOFF71 | Check if offering 7.1 can be displayed | Condition if offering is available |
| SRMSEARCH | SRMSRCHSOL | SRMSRCHSOL | Check if solution can be displayed | Condition if solution is available |
| SRMSEARCH | SRMSRCHSR | SRMSRCHSR | Check if SR can be displayed | Condition if SR is available |
| SRMSSCTR | ACTIONS | ACTSRVCR | Button control for action | Display if OFFERING type is ACTION |
| SRMSSCTR | ADDTOCART | SRVTYPECR | Button control for Add to Cart on custom dialogs | Display if OFFERING_TYPE is SERVREQ |
| SRMSSCTR | BTNDSP | BTNDSPCR | Button control for descriptive services | Display if Service def type is DESCRIPTIVE |
| SRMSSCTR | CRSHIPINFO | CRSHIPINFO | hide Shipping info depending on CRSHIPINFO condition SR | Display if Shipping info checked for one offering |
| SRMSSCTR | HIDEDELETEFAV | HIDEDELETEFA | Button control for delete from favorites | Display if item is already in the favorites list |
| SRMSSCTR | HIDEDETAILS | CRHIDEDETS | Hide View Details Button | Hide Show Details button if order is in draft state |
| SRMSSCTR | HIDEFAVORITE | HIDEFAVORITE | Button control for add to favorites | Display if item is not already in the favorites list |
| SRMSSCTR | HIDEORDERNOW | HIDEORDERNOW | Hides Order Now! button based on off type | Hides Order Now button based on off type |
| SRMSSCTR | HIDEQUANTITY | HIDEQUANTITY | Hides Quantity based on Offering Uses Quantity attribute | Hides quantity field based on offering definition for quantity |
| SRMSSCTR | HIDESUBMIT | HIDESUBMIT | Hide Submit Request button based on Offering data | Hide the Submit Request button on the offering |
| SRMSSCTR | OFFATTR | COD_SRNOTSC | Show Attributes | Condition for display attributes list if SR created not from SC |
| SRMSSCTR | PMSCMLTCRTCR | PMSCMLTCRTCR | Showing View All Carts button | Condition to check single or multiple carts for user |
| SRMSSCTR | PMSCTMPLADD | PMSCTMPLAD | Show Add Template to Cart Button | Show/Hide Add Template to Cart button |
| SRMSSCTR | PMSCTMPLINCR | PMSCTMPLCR | Show Update Template Button | Show/Hide Update Template button |
| SRMSSCTR | PMSCTMPLNEW | PMSCTMPLCC | Show Create Template Button | Show/Hide Create Template button |
| SRMSSCTR | SHOW | SRVTYPECR | Button control for supply chain | Display if OFFERING_TYPE is SERVREQ |
| SRMSSCTR | SHOWASSET | PMSCSHOWASET | Show Asset data | Self Service Center Template Assets |
| SRMSSCTR | SHOWATCH | PMSCSHOWATCH | Show Attachments | Self Service Center Template Attachments |
| SRMSSCTR | SHOWATCHTAB | PMSCSHOWATAB | Show Attachments tab | Self Service Center Template Attachments |
| SRMSSCTR | SHOWATTACH | PMSCSHATTACH | Show Offering Attachments | Display if any Offering document exists |
| SRMSSCTR | SHOWCREATESR | ASSETCRSR | Show Create Service Request for Asset | Show Create Service Request for Asset based on Status |
| SRMSSCTR | SHOWOFFDIALOG | COD_SR | Show Offering dialog | Condition for Offering Dialog. It evaluates if the related SR was originated from CR |
| SRMSSCTR | SHOWQUICKFAV | CKQKFAV | Check if quick insert favorite button should be displayed | if favob is template and user not select the template |
| SRMSSCTR | SHOWQUICKREMFAV | CKQKREMFAV | Check if quick insert remove favorite button should be displayed | if favob is template and user select the template |
| SRMSSCTR | SHOWSCRCAP | PMSCSHOWSCRC | Show Screen Capture | Self Service Center Template Screen Capture |
| SRMSSCTR | SHOWUSERATT | SHOWUSERATT | Hides User Attachments link based on offering Allow User Attachments setting | Hide the User Attachments link on the offering |
| SRMSSCTR | TSDSHOWAUTOCLASS | SHOWAUTOCON | Show auto classification attributes | Show Auto Classification attributes |
| SRVCOMMOD | SCINSTALD | BMXSRMSCINSD | Point for SC installation check | Condition to check SC installation |
| SURVEYREQ | DISPLAYIMAGE | SHOWSURIMG | Display Image based on Survey template application checkbox option SHOWIMAGE | Display Image based on Survey template application checkbox option SHOWIMAGE |
| SURVEYREQ | DISPLAYQUESTION10TYPE1 | SURQUE10TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION10TYPE2 | SURQUE10TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION10TYPE3 | SURQUE10TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION11TYPE1 | SURQUE11TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION11TYPE2 | SURQUE11TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION11TYPE3 | SURQUE11TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION12TYPE1 | SURQUE12TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION12TYPE2 | SURQUE12TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION12TYPE3 | SURQUE12TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION13TYPE1 | SURQUE13TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION13TYPE2 | SURQUE13TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION13TYPE3 | SURQUE13TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION14TYPE1 | SURQUE14TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION14TYPE2 | SURQUE14TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION14TYPE3 | SURQUE14TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION15TYPE1 | SURQUE15TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION15TYPE2 | SURQUE15TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION15TYPE3 | SURQUE15TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION16TYPE1 | SURQUE16TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION16TYPE2 | SURQUE16TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION16TYPE3 | SURQUE16TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION17TYPE1 | SURQUE17TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION17TYPE2 | SURQUE17TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION17TYPE3 | SURQUE17TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION18TYPE1 | SURQUE18TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION18TYPE2 | SURQUE18TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION18TYPE3 | SURQUE18TYP3 | Display Qustion based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Qustion based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION19TYPE1 | SURQUE19TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION19TYPE2 | SURQUE19TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION19TYPE3 | SURQUE19TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION1TYPE1 | SURQUE1TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION1TYPE2 | SURQUE1TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION1TYPE3 | SURQUE1TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION20TYPE1 | SURQUE20TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION20TYPE2 | SURQUE20TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION20TYPE3 | SURQUE20TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION2TYPE1 | SURQUE2TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION2TYPE2 | SURQUE2TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION2TYPE3 | SURQUE2TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION3TYPE1 | SURQUE3TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION3TYPE2 | SURQUE3TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION3TYPE3 | SURQUE3TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION4TYPE1 | SURQUE4TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION4TYPE2 | SURQUE4TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION4TYPE3 | SURQUE4TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION5TYPE1 | SURQUE5TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION5TYPE2 | SURQUE5TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION5TYPE3 | SURQUE5TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION6TYPE1 | SURQUE6TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION6TYPE2 | SURQUE6TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION6TYPE3 | SURQUE6TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION7TYPE1 | SURQUE7TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION7TYPE2 | SURQUE7TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION7TYPE3 | SURQUE7TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION8TYPE1 | SURQUE8TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION8TYPE2 | SURQUE8TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION8TYPE3 | SURQUE8TYP3 | Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION9TYPE1 | SURQUE9TYP1 | Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application | Display Question based on type-1(RADIO Button) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION9TYPE2 | SURQUE9TYP2 | Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application | Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application |
| SURVEYREQ | DISPLAYQUESTION9TYPE3 | SURQUE9TYP3 | Display Question based on type-3(Free Form) of the question for SURVEYREQ application | Display Question based on type-3(FREEFORM) of the question for SURVEYMA application |
| SURVEYREQ | SHOWSURREQU | SHOWREQTAB | Show Survey Request tab in Survey Request application | Show Survey Request tab in Survey Request application |
| TKTEMPLATE | ITEMIMAGE | PMSCSSCA | Add / Modify Image | Self Service Center template |
| TKTEMPLATE | SHOWDELETE | BMXITEMDELE | Show Delete Button | Display the Delete button in the Add/Modify Image window if there is an associated image. This is true when IMAGENAME is not null. |
| TKTEMPLATE | SSCENABLE | SHOWSSC | Show Self Service Center For SR Only fields | Self Service Center Use for SR Templates Only |
| TKTEMPLATE | SSCOPTIONS | PMSCSSCA | Show Self Service Center Options | Self Service Center template |
| TKTEMPLATE | TKTEMPSSCONLY | PMTSDCLSSR | Radio button determine template usage for Service Requests | Self Service Center template |
| TLOAMDPASW | TLOAMISRECON | TLOAMISRECON | The computer has been reconciled | The related computer is reconciled with an authorized asset |
| TLOAMDPASW | TLOAMNORECON | TLOAMNORECON | The computer not been reconciled | The related computer is reconciled with an authorized asset |
| TLOAMLIC | TAMIT_NOSP | TAMIT_NOSP | No Service Provider license key | Is Service Provider license key not installed? |
| TLOAMLIC | TLOAMLICACT | TLOAMLICACT | Condition to enable when license is activated | Condition is true whenever the License Management capabilities are license enabled |
| TLOAMSWCTG | LAUNCHKBT | ISFROMSWKBT | Launch Software Knowledge Base Tool | The catalog entry comes from SwKBT. tloamswcatalogid is hardcoded to 0 for SwKBT |
| TLOAMSWCTG | TLOAMISHSI | TLOAMISHSI | SW Catalog entry imported from Asset Discovery for z/OS | SW Catalog entry imported from Asset Discovery for z/OS |
| TLOAMSWCTG | TLOAMISIBM | TLOAMISIBM | SW Catalog entry imported from SwKBT or Asset Discovery for z/OS | SW Catalog entry imported from SwKBT or Asset Discovery for z/OS |
| TLOAMSWCTG | TLOAMISKBT | TLOAMISKBT | SW Catalog entry imported from SwKBT | SW Catalog entry imported from SwKBT |
| TLOAMSWCTG | TLOAMNOEXPRD | TLOAMNOEXPRD | SW Catalog entry not managed externally (not from SwKBT or TAD/z) and type = PRODUCT | SW Catalog entry is not managed externally and main record has type = PRODUCT |
| TLOAMSWCTG | TLOAMNOEXT | TLOAMNOEXT | SW Catalog entry is not managed externally (not imported from SwKBT or Asset Discovery for z/OS) | SW Catalog entry is not managed externally (not imported from SwKBT or Asset Discovery for z/OS) |
| TLOAMSWCTG | TLOAMNOEXVER | TLOAMNOEXVER | SW Catalog entry not managed externally (not from SwKBT or TAD/z) and type = VERSION | SW Catalog entry is not managed externally and main record has type = VERSION |
| TLOAMSWCTG | VIEWSWCTG | TLOAMNOTMAN | View Software Catalog Information | SW Catalog entry not created manually |
| VIEWAPPRSR | ROUTEAPPRWF | HIDEAPPRSR | Route Workflow for Approval Service Requests | Hides Approval Service Requests Button |
| VIEWAPPRSR | ROUTEWF | HIDEAPPRSR | Route Workflow | Hides Approval Service Requests Button |
| WOTRACK | OFDIALOG | COD_WO | Show Offering dialog | Condition for Offering Dialog. It evaluates if the related SR was originated from CR |
| WOTRACK | SCINSTALD | BMXSRMSCINSD | Point for SC installation check | Condition to check SC installation |
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Systems and Asset Management | IBM SmartCloud Control Desk | Not Applicable | AIX, HP-UX, Linux, Solaris, Windows | 7.5 | All Editions |
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