Conditional user interface in SmartCloud Control Desk

Technote (FAQ)


Question

What conditional user interface features are provided in SmartCloud Control Desk?

Answer

In this initial release of SmartCloud Control Desk, conditional user interface features have been implemented in several applications. That is, some fields and other user interface controls are displayed only if specific conditions are met. This function is called "Conditional UI."

Products installed on Tivoli's process automation engine use metadata to control the visibility and use of controls (elements of the user interface) that are used in each product's applications, based on conditions relevant to the use of the control. The metadata is stored in the APPLICATIONAUTH table in the Maximo database. In previous versions of these products, menu items and buttons were the only UI elements that could be controlled in this manner. However, in this release, a wider variety of UI element can be controlled, thereby allowing you to grant or revoke access to groups of users.

The metadata is configured for the security group that contains all users. This group's name is specified in the "Group for All Users" option in the Security Controls section of the Users or Security Groups application. Do not delete this group or remove members from it; the user interface will not work properly for a user that is not a member of this group. You can add your own configurations to this group in order to implement new conditions. Do not remove configurations supplied with the product.

The following table describes the conditional UI features in SmartCloud Control Desk, version 7.5.

APP OPTIONNAME CONDITIONNUM SIGOPTION DESCRIPTION CONDITION DESCRIPTION
ACTIVITY PMCHGISTASK PMCHGISTASK Is this a task object Is this a task object
ACTIVITY PMCHGSHDBTN PMCHGSHDBTN Control the Schedule button in Activities and Tasks Control the Schedule button in Activities and Tasks
ACTUALCI CHGHIST TADDMCHG View Actual CI Change History Condition for the TADDM Change History View
ACTUALCI VAPPTOPO TADDMAPP Application Condition for the TADDM Application Topology View
ACTUALCI VBATOPO TADDMBUS Business Application Condition for the TADDM Business Application Topology View
ACTUALCI VPHYSTOPO TADDMPHYS Physical Condition for the TADDM Physical Topology View
ASSET PLUSPSYNCASSETCIOFF PLUSPSYNCOFF Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 Condition for when PLUSPSYNCASSETCI MAXVAR is 0
ASSET PLUSPSYNCASSETCION PLUSPSYNCON Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 Condition for when PLUSPSYNCASSETCI MAXVAR is 1
ASSET TAMITMGLIC TAMITMGLIC Manage Software License Allocations This an IT asset and the visible option TAMITMGLC2 is enabled
ASSET TLOAMNONTAMIT TLOAMNOTAMIT Option for license enabled IT asset management Where Asset and License Management capabilities are license enabled
ASSET TLOAMREFDT TLOAMTAMITIT Modify Refresh Date Where Asset and License Management capabilities are license enabled and is IT asset
ASSET TLOAMSWAPLICHK TLOAMSWAPLIC Transfer Software License Allocations Check for license swap permission
ASSET TLOAMTAMITIT TLOAMTAMITIT Option for license enabled Asset and License Management capabilities Where Asset and License Management capabilities are license enabled and is IT asset
ASSET TLOAMTAMITUI TLOAMTAMITUI Option for license enabled Asset and License Management capabilities Where Asset and License Management capabilities are license enabled
ASSET TLOAMTAMTNIT TLOAMTAMTNIT Option for license enabled Asset and License Management capabilities and Non IT Asset Where Asset and License Management capabilities are license enabled and is not IT asset
ASSETCAT PMCOMTOPEXP PMCOMTOPEXP Controls the visibility of the check box and image box Control the Show in Topology checkbox
CCIBSLIN ADDMEMBER CCIBLNOACT Add member CIs - for conditional UI do not grant without restriction CI Baseline is not active
CCIBSLIN CCIBLLINKEDACTNOEXIST CCIBLNOACTCI Show Linked Actual CI does not exist msg - for conditional UI do not grant without restriction Actual CI linked to member does not exist
CCIBSLIN CCIBLMEMNOTLINKED CCIBLNOTLINK Show Member CI not linked to Actual CI msg - for conditional UI do not grant without restriction Member CI not linked to an Actual CI
CCIBSLIN CCIBLNOACTCIACCESS CCIBLNOACC Show User not authorized for linked Act CI msg - for conditional UI do not grant without restriction User is not authorized for linked Actual CI
CCIBSLIN HIDECOMP NOFULLACCESS Show comparison hidden message. No full access to all the baseline members or linked Actual CIs
CCIBSLIN HIDEMEMBERSACT CCIBLHIDACT Show member CIs hidden message when active - for conditional UI do not grant without restriction Active baseline member list contains hidden members
CCIBSLIN HIDEMEMBERSNACT CCIBLHIDNACT Show member CIs hidden message when not active - for conditional UI do not grant without restriction Inactive baseline member list contains hidden members
CCIBSLIN MEMBERSHELP CCIBLNHIDACT Show member CIs help message - for conditional UI do not grant without restriction Inactive baseline member list contains no hidden members
CHANGE ASSOCFOLD PMCOMISADV Associate Folders Returns true if the advanced license is installed
CHANGE CREATEREL PMCOMISADV Release Returns true if the advanced license is installed
CHANGE MANAGEFOLD PMCOMISADV Manage Folders Returns true if the advanced license is installed
CHANGE MANAGELIB PMCOMISADV Manage Library Returns true if the advanced license is installed
CHANGE MASSMOVE PMCOMISADV Move/Swap/Modify Returns true if the advanced license is installed
CHANGE OFDIALOG COD_CH Show Offering dialog Condition for Offering Dialog. It evaluates if the related SR was originated from CR
CHANGE PMCHGADDA PMCOMISADV Make available for any Release Returns true if the advanced license is installed
CHANGE PMCHGADDR PMCOMISADV Add to a specific Release Returns true if the advanced license is installed
CHANGE PMCHGASSIM PMCOMISADV Preview Impacts Returns true if the advanced license is installed
CHANGE PMCHGCALIM PMCOMISADV Calculate Implementation Tasks Impacts Returns true if the advanced license is installed
CHANGE PMCHGCANR PMCOMISADV Cancel outstanding Requests Returns true if the advanced license is installed
CHANGE PMCHGCLASSSPEC PMCHGCLASS Show or hide Specifications Show or hide Specifications
CHANGE PMCHGCRWF PMCOMISADV Process Request Returns true if the advanced license is installed
CHANGE PMCHGHISIM PMCOMISADV Retrieve Impacts from Historical Analysis Returns true if the advanced license is installed
CHANGE PMCHGLMSTFC PMCHGLMSTFC Hide Labor, Materials, Services, Tools, Fees and Charges Controlling the Labor, Materials, Services, Tools, Fees and Charges
CHANGE PMCHGLSKD PMCOMISADV Launch to Scheduler Application Returns true if the advanced license is installed
CHANGE PMCHGRELINST PMCHGRELINST Where Release Management capabilities are licensed Where Release Management capabilities are licensed
CHANGE PMCHGREMR PMCOMISADV Remove from Release Returns true if the advanced license is installed
CHANGE SHOWPLAN PMCOMISADV Entire Plan Returns true if the advanced license is installed
CHANGE STARTTIMER PMCOMISADV Start Timer Returns true if the advanced license is installed
CHANGE STOPTIMER PMCOMISADV Stop Timer Returns true if the advanced license is installed
CHANGE VIEWCOSTS PMCOMISADV Costs Returns true if the advanced license is installed
CHANGE VIEWPOINFO PMCOMISADV PO Information Returns true if the advanced license is installed
CHANGE VIEWWARNTY PMCOMISADV Warranties Returns true if the advanced license is installed
CI PLUSPSYNCASSETCIOFF PLUSPSYNCOFF Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 Condition for when PLUSPSYNCASSETCI MAXVAR is 0
CI PLUSPSYNCASSETCION PLUSPSYNCON Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 Condition for when PLUSPSYNCASSETCI MAXVAR is 1.
CI SCI_AS SCI_AS Show Simplified Application Server View Determines the View that is displayed for CIs of this type
CI SCI_BS SCI_BS Show Simplified Business Service View Determines the View that is displayed for CIs of this type
CI SCI_BS_DIR SCI_BS_DIR Show Simplified View of Direct Members of a Business Service Determines the View that is displayed for CIs of this type
CI SCI_BS_IND SCI_BS_IND Show Simplified View of Indirect Members of a Business Service Determines the View that is displayed for CIs of this type
CI SCI_CS SCI_CS Show Simplified Computer System View Determines the View that is displayed for CIs of this type
CI SCI_OS SCI_OS Show Simplified Operating System View Determines the View that is displayed for CIs of this type
CI SCI_OS_SP SCI_OS_SP Conditionally Show OS Service Pack Attribute Determines the View that is displayed for CIs of this type
CI SCI_VIRHOST SCI_VIRHOST Show Simplified Virtual Images View Determines the View that is displayed for CIs of this type
CI SHOWACTDEL DELACTUALCI Show message when actual CI has been deleted. Granted to EVERYONE; requires DELACTUALCI condition An actual CI is set for this CI, but the actual CI has been deleted
CI SHOWASSETDEL DELETEDASSET Show message when asset has been deleted. Granted to EVERYONE; requires DELETEDASSET condition An asset is set for this CI, but the asset has been deleted
CI VACTCIAPP VACTCINUM Application Display Launch in Context menus in the CI application if ACTCINUM is not null
CI VACTCIBA VACTCINUM Business Application Display Launch in Context menus in the CI application if ACTCINUM is not null
CI VACTCICHG VACTCINUM View Actual CI Change History Display Launch in Context menus in the CI application if ACTCINUM is not null
CI VACTCIPHY VACTCINUM Physical Display Launch in Context menus in the CI application if ACTCINUM is not null
CREATESR TSDHIDEAUTOCLASS HIDEAUTOCON Show auto classification attributes Hide Auto Classification attributes
CREATESR TSDSHOWAUTOCLASS SHOWAUTOCON Show auto classification attributes Show Auto Classification attributes
INCIDENT A_TICKETON A_TICKETON Check if ticket auditing is on Check if ticket auditing is on
INCIDENT CREATEREL PMCOMISADV Release Returns true if the advanced license is installed
INCIDENT PMINCCRWF PMCOMISADV Process Request Returns true if the advanced license is installed
INCIDENT PMINCSHWTOPO PMINCSHWTOPO View CI Topology if ticket is incident View CI Topology if ticket is incident
INCIDENT PMSCINCWF PMTSDADVSC Catalog Request Has Advanced License and Service Catalog access
INCIDENT PMTCOVGLOB PMTCOVGLOB Is Global (Desk Agent Simplified View) Ticket is global
INCIDENT PMTCOVNGLOB PMTCOVNGLOB Is Not Global (Desk Agent Simplified View) Ticket is not global
INCIDENT PMTCOVNPRI1 PMTCOVNPRI1 Report Priority is not 1 (Desk Agent Simplified View) Report priority is not 1
INCIDENT PMTCOVPRI1 PMTCOVPRI1 Report Priority is 1 (Desk Agent Simplified View) Report priority is 1
INCIDENT SHOWACCUMLATHOLDINDATESEC SRMACCUMLA Show Accumulated Hold time attributes in date section of INCIDENT application Show Accumulated hold attributes(section) in date section
INCIDENT SHOWEXTERNALID SDEXTIDSHOW SHOW EXTERNAL ID Condition to show external field only when there is a value
INCIDENT TSDHIDEAUTOCLASS HIDEAUTOCON Hide auto classification attributes Hide Auto Classification attributes
INCIDENT TSDSHOWAUTOCLASS SHOWAUTOCON Show auto classification attributes Show Auto Classification attributes
INCIDENT TSDSHOWIMPURG TSDIMPURGCON Show impact and urgency ticket attributes Show Impact Urgency Attributes
INCIDENT TSDSHOWINTPRI TSDINTPRICON Show internal priority attributes Show Internal Priority Attributes
ITEM TLOAMSWITEM TLOAMSWITEM Display software fields Is item a software item?
MULTISITE PLUSPSYNCASSETCIOFF PLUSPSYNCOFF Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 Condition for when PLUSPSYNCASSETCI MAXVAR is 0
MULTISITE PLUSPSYNCASSETCION PLUSPSYNCON Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 Condition for when PLUSPSYNCASSETCI MAXVAR is 1
OBJSEARCH OBJSRCHINC OBJSRCHINC Check if incident can be displayed Condition if incident is available
OBJSEARCH OBJSRCHPRO OBJSRCHPRO Check if problem can be displayed Condition if problem is available
OBJSEARCH OBJSRCHSOL OBJSRCHSOL Check if solution can be displayed Condition if solution is available
OBJSEARCH OBJSRCHSR OBJSRCHSR Check if SR can be displayed Condition if SR is available
OBJSEARCH SDINSTALL SRMSDINST Point for SD installation check Condition to check SD installation
OBJSEARCH SOLINSTALL SOLINSTALL Point for Solution installation check Condition to check SD installation
OBJSEARCH TSDOBJSEL TSDOBJSEL is any Object Search Class Selected is any Object Search Class selected then enable additional attributes option
PLUSPASSET PLUSPSYNCASSETCIOFF PLUSPSYNCOFF Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 Condition for when PLUSPSYNCASSETCI MAXVAR is 0
PLUSPASSET PLUSPSYNCASSETCION PLUSPSYNCON Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 Condition for when PLUSPSYNCASSETCI MAXVAR is 1
PLUSPCI PLUSPSYNCASSETCIOFF PLUSPSYNCOFF Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 Condition for when PLUSPSYNCASSETCI MAXVAR is 0
PLUSPCI PLUSPSYNCASSETCION PLUSPSYNCON Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 Condition for when PLUSPSYNCASSETCI MAXVAR is 1
PLUSPORG PLUSPITUSC BMXAQ1001 Sigoption for conditional UI when SmartCloud Control Desk is installed Defines if the sla hold will be shown.
PLUSPORG PLUSPNOTITUSC PLUSPNOITUSC Sigoption for conditional UI when SmartCloud Control Desk is not installed Condition for when SmartCloud Control Desk is not installed
PLUSPORG PLUSPSYNCASSETCIOFF PLUSPSYNCOFF Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 0 Condition for when PLUSPSYNCASSETCI MAXVAR is 0
PLUSPORG PLUSPSYNCASSETCION PLUSPSYNCON Sigoption for conditional UI when PLUSPSYNCASSETCI MAXVAR is 1 Condition for when PLUSPSYNCASSETCI MAXVAR is 1
PMRELSWDST PMRELTPMOPSN PMRELTPMOPSN TPM Operations Section False Controlling the TPM Workflow Section, Failure condition
PMRELSWDST PMRELTPMOPSY PMRELTPMOPSY TPM Operations Section True Controlling the TPM Workflow Section
PMSCCATALG SHOWDELETE BMXITEMDELE Show Delete Button Display the Delete button in the Add/Modify Image window if there is an associated image. This is true when IMAGENAME is not null
PMSCCRCART HIDEFAVORITE HIDEFAVORITE Button control for add to favorites Display if item is not already in the favorites list
PMSCCRDET CRSHIPINFO CRSHIPINFO hide Shipping info depending on CRSHIPINFO condition SR Display if Shipping info checked for one offering
PMSCCRDET HIDEDELETEFAV HIDEDELETEFA Button control for delete from favorites Display if item is already in the favorites list
PMSCCRDET HIDEDETAILS CRHIDEDETS Hide View Details Button Hide Show Details button if order is in draft state
PMSCCRDET HIDEFAVORITE HIDEFAVORITE Button control for add to favorites Display if item is not already in the favorites list
PMSCCRDET HIDEQUANTITY HIDEQUANTITY Hides Quantity based on Offering Uses Quantity attribute Hides quantity field based on offering definition for quantity
PMSCCRDET PMSCMLTCRTCR PMSCMLTCRTCR Showing View All Carts button Condition to check single or multiple carts for user
PMSCCRDET PMSCTMPLADD PMSCTMPLAD Show Add Template to Cart button Show/Hide Add Template to Cart button
PMSCCRDET PMSCTMPLINCR PMSCTMPLCR Show Update Template button Show/Hide Update Template button
PMSCCRDET PMSCTMPLNEW PMSCTMPLCC Show Create Template button Show/Hide Create Template button
PMSCCRDET SHOWATTACH PMSCSHATTACH Show Offering Attachments Display if any Offering document exists
PMSCOFFCAT ACTIONS ACTSRVCR Button control for action Display if OFFERING type is ACTION
PMSCOFFCAT ADDTOCART SRVTYPECR Button control for Add to Cart on custom dialogs Display if OFFERING_TYPE is SERVREQ
PMSCOFFCAT BTNDSP BTNDSPCR Button control for descriptive services Display if Service def type is DESCRIPTIVE
PMSCOFFCAT HIDEDELETEFAV HIDEDELETEFA Button control for delete from favorites Display if item is already in the favorites list
PMSCOFFCAT HIDEFAVORITE HIDEFAVORITE Button control for add to favorites Display if item is not already in the favorites list
PMSCOFFCAT HIDEORDERNOW HIDEORDERNOW Hides Order Now! button based on off type Hides Order Now button based on off type
PMSCOFFCAT HIDEQUANTITY HIDEQUANTITY Hides Quantity based on Offering Uses Quantity attribute Hides quantity field based on offering definition for quantity
PMSCOFFCAT HIDESUBMIT HIDESUBMIT Hide Submit Request button based on Offering data Hide the Submit Request button on the offering
PMSCOFFCAT PMSCMLTCRTCR PMSCMLTCRTCR Showing View All Carts button Condition to check single or multiple carts for user
PMSCOFFCAT SHOW SRVTYPECR Button control for supply chain Display if OFFERING_TYPE is SERVREQ
PMSCOFFCAT SHOWATTACH PMSCSHATTACH Show Offering Attachments Display if any Offering document exists
PMSCOFFCAT SHOWUSERATT SHOWUSERATT Hides User Attachments link based on offering Allow User Attachments setting Hide the User Attachments link on the offering
PMSCOFFER PMSCCUSTMBOPRES PMSCCOMP3 Show custommbos table if presentationtype is custom Display custom mbos if Presentation type is CUSTOM using class
PMSCOFFER PMSCCUSTOMPRES PMSCCSTMPRES Show controls for a custom presentation Display if Presentation type is CUSTOM
PMSCOFFER PMSCDEFAULTPRES PMSCDFLTPRES Show controls for a default presentation Display if Presentation type is DEFAULT
PMSCOFFER PMSCDEFWF PMSCDEFWF Show controls for the default workflow Display if Presentation type is CUSTOM
PMSCOFFER PMSCDISPLAYACTIONDATA PMSCACTOFF Show the control for only Action service Display if Offering Type is ACTION
PMSCOFFER PMSCDISPLAYACTSR PMSCACTSR Show the data related to service request and action offerings Display if Offering Type is ACTION or SERVREQ
PMSCOFFER PMSCDISPLAYLICACTION PMSCLICACT Show the controls for a launch in context Action service Display if Action type is LIC
PMSCOFFER PMSCDISPLAYSRDATA PMSCSROFF Show the data related to service request offerings Display if Offering Type is SERVREQ
PMSCOFFER PMSCDISPLAYWFACTION PMSCWFACT Show the controls for a workflow Action service Display if Action type is WORKFLOW
PMSCOFFER PMSCRPWF PMSCRPWF Show controls for the response plan workflow Display if Presentation type is DEFAULT
PMSCOFFER SHOWDELETE BMXITEMDELE Show Delete button Display the Delete button in the Add/Modify Image window if there is an associated image. This is true when IMAGENAME is not null.
PMSCTPLADM PMSCTMPLADD PMSCTMPLAD Show Add Template to Cart button Show/Hide Add Template to Cart button
PMSCVIEWCR CRSHIPINFO CRSHIPINFO Hide Shipping info depending on CRSHIPINFO condition SR Display if Shipping info checked for one offering
PMSCVIEWCR HIDEDELETEFAV HIDEDELETEFA Button control for delete from favorites Display if item is already in the favorites list
PMSCVIEWCR HIDEFAVORITE HIDEFAVORITE Button control for add to favorites Display if item is not already in the favorites list
PMSCVIEWCR HIDEQUANTITY HIDEQUANTITY Hides Quantity based on Offering Uses Quantity attribute Hides quantity field based on offering definition for quantity
PMSCVIEWCR SHOWATTACH PMSCSHATTACH Show Offering Attachments Display if any Offering document exists
PROBLEM A_TICKETON A_TICKETON Check if ticket auditing is on Check if ticket auditing is on
PROBLEM CREATEREL PMCOMISADV Release Returns true if the advanced license is installed
PROBLEM PMINCSHWTOPO PMINCSHWTOPO View CI Topology if ticket is incident View CI Topology if ticket is incident
PROBLEM PMPROCRWF PMCOMISADV Process Request Returns true if the advanced license is installed
PROBLEM PMSCPRBWF PMTSDADVSC Catalog Request Has Advanced License and Service Catalog access
PROBLEM SHOWACCUMLATHOLDINDATESEC SRMACCUMLA Show Accumulated Hold time attributes in date section of PROBLEM application Show Accumulated hold attributes(section) in date section
PROBLEM SHOWEXTERNALID SDEXTIDSHOW SHOW EXTERNAL ID Condition to show external field only when there is a value
PROBLEM TSDHIDEAUTOCLASS HIDEAUTOCON Hide auto classification attributes Hide Auto Classification attributes
PROBLEM TSDSHOWAUTOCLASS SHOWAUTOCON Show auto classification attributes Show Auto Classification attributes
PROBLEM TSDSHOWIMPURG TSDIMPURGCON Show impact and urgency ticket attributes Show Impact Urgency Attributes
PROBLEM TSDSHOWINTPRI TSDINTPRICON Show internal priority attributes Show Internal Priority Attributes
RELEASE PMRELADV PMRELISADV Necessary to show release content targets section and impact analysis The release is related to an service instance
RELEASE PMRELRDP PMRELISRDP Necessary to show RDP linkage to service instance The release is related to an service instance
SEARCHSOL RTCAUSE SRMRTEOFF Rich text for Cause field Rich Text Editor is disabled
SEARCHSOL RTRESOLN SRMRTEOFF Rich text for Resolution field Rich Text Editor is disabled
SEARCHSOL RTSYMPTOM SRMRTEOFF Rich text for Symptom field Rich Text Editor is disabled
SOLUTION RTCAUSE SRMRTEOFF Rich text for Cause field Rich Text Editor is disabled
SOLUTION RTRESOLN SRMRTEOFF Rich text for Resolution field Rich Text Editor is disabled
SOLUTION RTSYMPTOM SRMRTEOFF Rich text for Symptom field Rich Text Editor is disabled
SR A_TICKETON A_TICKETON Check if ticket auditing is on Check if ticket auditing is on
SR CREATEREL PMCOMISADV Create Release Returns true if the advanced license is installed
SR OFDIALOG COD_SR Show Offering dialog Condition for Offering Dialog. It evaluates if the related SR was originated from CR
SR PMINCSHWTOPO PMINCSHWTOPO View CI Topology if ticket is incident View CI Topology if ticket is incident
SR PMSCSRVWF PMTSDADVSC Catalog Request Has Advanced License and Service Catalog access
SR PMSRCRWF PMCOMISADV Create Process Request Returns true if the advanced license is installed
SR PMSRVISCAT PMSRVISCAT Is this SR from a Catalog Request Is this SR from a Catalog Request
SR PMTCOVGLOB PMTCOVGLOB Is Global (Desk Agent Simplified View) Ticket is global
SR PMTCOVNGLOB PMTCOVNGLOB Is Not Global (Desk Agent Simplified View) Ticket is not global
SR PMTCOVNPRI1 PMTCOVNPRI1 Report Priority is not 1 (Desk Agent Simplified View) Report priority is not 1
SR PMTCOVPRI1 PMTCOVPRI1 Report Priority is 1 (Desk Agent Simplified View) Report priority is 1
SR PMTCOVSPEC PMTCOVSPEC Classification is specified (Desk Agent Simplified View) Show specification when class is specified
SR SCINSTALD BMXSRMSCINSD Point for SC installation check Condition to check SC installation
SR SHOWACCUMLATHOLDINDATESEC SRMACCUMLA Show Accumulated Hold time attributes in date section of SR application Show Accumulated hold attributes(section) in date section
SR SHOWATTACH PMSCSHATTACH Show Offering Attachments Display if any Offering document exists
SR SHOWCATALOGREQUEST PMSCSHOWCR SHOW SR Catalog Request Attributes Show Catalog Request Attributes
SR SHOWEXTERNALID SDEXTIDSHOW SHOW EXTERNAL ID Condition to show external field only when there is a value
SR SHOWGLOBAL BMXTKTISGLBL Show Global Button Relate Record for Global Ticket
SR TSDHIDEAUTOCLASS HIDEAUTOCON Hide impact auto classification attributes Hide Auto Classification attributes
SR TSDSHOWAUTOCLASS SHOWAUTOCON Show auto classification attributes Show Auto Classification attributes
SR TSDSHOWIMPURG TSDIMPURGCON Show impact and urgency ticket attributes Show Impact Urgency Attributes
SR TSDSHOWINTPRI TSDINTPRICON Show internal priority attributes Show Internal Priority Attributes
SRMSEARCH SCINSTALL SRMSCINST Point for SC installation check Condition to check SC installation
SRMSEARCH SDINSTALL SRMSDINST Point for SD installation check Condition to check SD installation
SRMSEARCH SOLINSTALL SOLINSTALL Point for Solution installation check Condition to check SD installation
SRMSEARCH SRMSRCHCTR SRMSRCHCTR Check if catalog request can be displayed Condition if catalog request is available
SRMSEARCH SRMSRCHCTR71 SRMSRCHCTR71 Check if catalog request 7.1 can be displayed Condition if catalog request 7.1 is available
SRMSEARCH SRMSRCHOFF SRMSRCHOFF Check if offering can be displayed Condition if offering is available
SRMSEARCH SRMSRCHOFF71 SRMSRCHOFF71 Check if offering 7.1 can be displayed Condition if offering is available
SRMSEARCH SRMSRCHSOL SRMSRCHSOL Check if solution can be displayed Condition if solution is available
SRMSEARCH SRMSRCHSR SRMSRCHSR Check if SR can be displayed Condition if SR is available
SRMSSCTR ACTIONS ACTSRVCR Button control for action Display if OFFERING type is ACTION
SRMSSCTR ADDTOCART SRVTYPECR Button control for Add to Cart on custom dialogs Display if OFFERING_TYPE is SERVREQ
SRMSSCTR BTNDSP BTNDSPCR Button control for descriptive services Display if Service def type is DESCRIPTIVE
SRMSSCTR CRSHIPINFO CRSHIPINFO hide Shipping info depending on CRSHIPINFO condition SR Display if Shipping info checked for one offering
SRMSSCTR HIDEDELETEFAV HIDEDELETEFA Button control for delete from favorites Display if item is already in the favorites list
SRMSSCTR HIDEDETAILS CRHIDEDETS Hide View Details Button Hide Show Details button if order is in draft state
SRMSSCTR HIDEFAVORITE HIDEFAVORITE Button control for add to favorites Display if item is not already in the favorites list
SRMSSCTR HIDEORDERNOW HIDEORDERNOW Hides Order Now! button based on off type Hides Order Now button based on off type
SRMSSCTR HIDEQUANTITY HIDEQUANTITY Hides Quantity based on Offering Uses Quantity attribute Hides quantity field based on offering definition for quantity
SRMSSCTR HIDESUBMIT HIDESUBMIT Hide Submit Request button based on Offering data Hide the Submit Request button on the offering
SRMSSCTR OFFATTR COD_SRNOTSC Show Attributes Condition for display attributes list if SR created not from SC
SRMSSCTR PMSCMLTCRTCR PMSCMLTCRTCR Showing View All Carts button Condition to check single or multiple carts for user
SRMSSCTR PMSCTMPLADD PMSCTMPLAD Show Add Template to Cart Button Show/Hide Add Template to Cart button
SRMSSCTR PMSCTMPLINCR PMSCTMPLCR Show Update Template Button Show/Hide Update Template button
SRMSSCTR PMSCTMPLNEW PMSCTMPLCC Show Create Template Button Show/Hide Create Template button
SRMSSCTR SHOW SRVTYPECR Button control for supply chain Display if OFFERING_TYPE is SERVREQ
SRMSSCTR SHOWASSET PMSCSHOWASET Show Asset data Self Service Center Template Assets
SRMSSCTR SHOWATCH PMSCSHOWATCH Show Attachments Self Service Center Template Attachments
SRMSSCTR SHOWATCHTAB PMSCSHOWATAB Show Attachments tab Self Service Center Template Attachments
SRMSSCTR SHOWATTACH PMSCSHATTACH Show Offering Attachments Display if any Offering document exists
SRMSSCTR SHOWCREATESR ASSETCRSR Show Create Service Request for Asset Show Create Service Request for Asset based on Status
SRMSSCTR SHOWOFFDIALOG COD_SR Show Offering dialog Condition for Offering Dialog. It evaluates if the related SR was originated from CR
SRMSSCTR SHOWQUICKFAV CKQKFAV Check if quick insert favorite button should be displayed if favob is template and user not select the template
SRMSSCTR SHOWQUICKREMFAV CKQKREMFAV Check if quick insert remove favorite button should be displayed if favob is template and user select the template
SRMSSCTR SHOWSCRCAP PMSCSHOWSCRC Show Screen Capture Self Service Center Template Screen Capture
SRMSSCTR SHOWUSERATT SHOWUSERATT Hides User Attachments link based on offering Allow User Attachments setting Hide the User Attachments link on the offering
SRMSSCTR TSDSHOWAUTOCLASS SHOWAUTOCON Show auto classification attributes Show Auto Classification attributes
SRVCOMMOD SCINSTALD BMXSRMSCINSD Point for SC installation check Condition to check SC installation
SURVEYREQ DISPLAYIMAGE SHOWSURIMG Display Image based on Survey template application checkbox option SHOWIMAGE Display Image based on Survey template application checkbox option SHOWIMAGE
SURVEYREQ DISPLAYQUESTION10TYPE1 SURQUE10TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION10TYPE2 SURQUE10TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION10TYPE3 SURQUE10TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION11TYPE1 SURQUE11TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION11TYPE2 SURQUE11TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION11TYPE3 SURQUE11TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION12TYPE1 SURQUE12TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION12TYPE2 SURQUE12TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION12TYPE3 SURQUE12TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION13TYPE1 SURQUE13TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION13TYPE2 SURQUE13TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION13TYPE3 SURQUE13TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION14TYPE1 SURQUE14TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION14TYPE2 SURQUE14TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION14TYPE3 SURQUE14TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION15TYPE1 SURQUE15TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION15TYPE2 SURQUE15TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION15TYPE3 SURQUE15TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION16TYPE1 SURQUE16TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION16TYPE2 SURQUE16TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION16TYPE3 SURQUE16TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION17TYPE1 SURQUE17TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION17TYPE2 SURQUE17TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION17TYPE3 SURQUE17TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION18TYPE1 SURQUE18TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION18TYPE2 SURQUE18TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION18TYPE3 SURQUE18TYP3 Display Qustion based on type-3(FREEFORM) of the question for SURVEYREQ application Display Qustion based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION19TYPE1 SURQUE19TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION19TYPE2 SURQUE19TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION19TYPE3 SURQUE19TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION1TYPE1 SURQUE1TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION1TYPE2 SURQUE1TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION1TYPE3 SURQUE1TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application

SURVEYREQ DISPLAYQUESTION20TYPE1 SURQUE20TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION20TYPE2 SURQUE20TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION20TYPE3 SURQUE20TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION2TYPE1 SURQUE2TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION2TYPE2 SURQUE2TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION2TYPE3 SURQUE2TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION3TYPE1 SURQUE3TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION3TYPE2 SURQUE3TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION3TYPE3 SURQUE3TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION4TYPE1 SURQUE4TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION4TYPE2 SURQUE4TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION4TYPE3 SURQUE4TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION5TYPE1 SURQUE5TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION5TYPE2 SURQUE5TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION5TYPE3 SURQUE5TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION6TYPE1 SURQUE6TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION6TYPE2 SURQUE6TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION6TYPE3 SURQUE6TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION7TYPE1 SURQUE7TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION7TYPE2 SURQUE7TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION7TYPE3 SURQUE7TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION8TYPE1 SURQUE8TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION8TYPE2 SURQUE8TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION8TYPE3 SURQUE8TYP3 Display Question based on type-3(FREEFORM) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION9TYPE1 SURQUE9TYP1 Display Question based on type-1(RADIO Button) of the question for SURVEYREQ application Display Question based on type-1(RADIO Button) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION9TYPE2 SURQUE9TYP2 Display Question based on type-2(CHECKBOX) of the question for SURVEYREQ application Display Question based on type-2(CHECKBOX) of the question for SURVEYMA application
SURVEYREQ DISPLAYQUESTION9TYPE3 SURQUE9TYP3 Display Question based on type-3(Free Form) of the question for SURVEYREQ application Display Question based on type-3(FREEFORM) of the question for SURVEYMA application
SURVEYREQ SHOWSURREQU SHOWREQTAB Show Survey Request tab in Survey Request application Show Survey Request tab in Survey Request application
TKTEMPLATE ITEMIMAGE PMSCSSCA Add / Modify Image Self Service Center template
TKTEMPLATE SHOWDELETE BMXITEMDELE Show Delete Button Display the Delete button in the Add/Modify Image window if there is an associated image. This is true when IMAGENAME is not null.
TKTEMPLATE SSCENABLE SHOWSSC Show Self Service Center For SR Only fields Self Service Center Use for SR Templates Only
TKTEMPLATE SSCOPTIONS PMSCSSCA Show Self Service Center Options Self Service Center template
TKTEMPLATE TKTEMPSSCONLY PMTSDCLSSR Radio button determine template usage for Service Requests Self Service Center template
TLOAMDPASW TLOAMISRECON TLOAMISRECON The computer has been reconciled The related computer is reconciled with an authorized asset
TLOAMDPASW TLOAMNORECON TLOAMNORECON The computer not been reconciled The related computer is reconciled with an authorized asset
TLOAMLIC TAMIT_NOSP TAMIT_NOSP No Service Provider license key Is Service Provider license key not installed?
TLOAMLIC TLOAMLICACT TLOAMLICACT Condition to enable when license is activated Condition is true whenever the License Management capabilities are license enabled
TLOAMSWCTG LAUNCHKBT ISFROMSWKBT Launch Software Knowledge Base Tool The catalog entry comes from SwKBT. tloamswcatalogid is hardcoded to 0 for SwKBT
TLOAMSWCTG TLOAMISHSI TLOAMISHSI SW Catalog entry imported from Asset Discovery for z/OS SW Catalog entry imported from Asset Discovery for z/OS
TLOAMSWCTG TLOAMISIBM TLOAMISIBM SW Catalog entry imported from SwKBT or Asset Discovery for z/OS SW Catalog entry imported from SwKBT or Asset Discovery for z/OS
TLOAMSWCTG TLOAMISKBT TLOAMISKBT SW Catalog entry imported from SwKBT SW Catalog entry imported from SwKBT
TLOAMSWCTG TLOAMNOEXPRD TLOAMNOEXPRD SW Catalog entry not managed externally (not from SwKBT or TAD/z) and type = PRODUCT SW Catalog entry is not managed externally and main record has type = PRODUCT
TLOAMSWCTG TLOAMNOEXT TLOAMNOEXT SW Catalog entry is not managed externally (not imported from SwKBT or Asset Discovery for z/OS) SW Catalog entry is not managed externally (not imported from SwKBT or Asset Discovery for z/OS)
TLOAMSWCTG TLOAMNOEXVER TLOAMNOEXVER SW Catalog entry not managed externally (not from SwKBT or TAD/z) and type = VERSION SW Catalog entry is not managed externally and main record has type = VERSION
TLOAMSWCTG VIEWSWCTG TLOAMNOTMAN View Software Catalog Information SW Catalog entry not created manually
VIEWAPPRSR ROUTEAPPRWF HIDEAPPRSR Route Workflow for Approval Service Requests Hides Approval Service Requests Button
VIEWAPPRSR ROUTEWF HIDEAPPRSR Route Workflow Hides Approval Service Requests Button
WOTRACK OFDIALOG COD_WO Show Offering dialog Condition for Offering Dialog. It evaluates if the related SR was originated from CR
WOTRACK SCINSTALD BMXSRMSCINSD Point for SC installation check Condition to check SC installation


Cross reference information
Segment Product Component Platform Version Edition
Systems and Asset Management IBM SmartCloud Control Desk Not Applicable AIX, HP-UX, Linux, Solaris, Windows 7.5 All Editions

Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

IBM SmartCloud Control Desk

Software version:

7.5

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows

Software edition:

All Editions

Reference #:

1588341

Modified date:

2013-01-24

Translate my page

Machine Translation

Content navigation