Technote (troubleshooting)
Problem(Abstract)
The Maximo Asset Management 7.5.0.2 product readme file contains a link to a Back-up and restore topic that is broken.
The Supported upgrade paths content has also been updated.
Diagnosing the problem
The third link in section 4 - Pre-Installation Considerations of the Maximo Asset Management 7.5.0.2 product readme file is broken and does not open the file required.
Review the Supported upgrade paths in the Introduction section for updated information.
Resolving the problem
Updated document link:
In point 4 of the Pre-Installation Consideration content, use the link provide here instead of the link provided in the readme file provided with the product.
"
...
4. Pre-Installation Considerations
Before you start the installation:
- Review...
- Ensure...
- Backup...
- Back up the entire version 7 installation directory. For more information,
please refer to
| http://publib.boulder.ibm.com/infocenter/tivihelp/v49r1/topic/com.ibm.mam.inswas.doc/install/c_ccmdb_backuprestore.html |
Updated content on Supported upgrade paths:
1. Introduction
=================================================================================
This fix pack updates the Maximo Asset Management product.
---------------------------------------------------------------------------------
Prerequisites and supported products
---------------------------------------------------------------------------------
To install this fix pack, you must already have IBM Maximo Asset Management 7.5.0.0
installed.
---------------------------------------------------------------------------------
Supported upgrade paths
---------------------------------------------------------------------------------
If you have Maximo Asset Management 7.5 installed, you can install the Maximo
Asset Management 7.5.0.2 fix pack.
If you have Maximo Asset Management 7.1.1.10 installed, you must first
install/upgrade to Maximo Asset Management 7.5 and then install the Maximo Asset
Management 7.5.0.2 fix pack.
Rate this page:
Copyright and trademark information
IBM, the IBM logo and ibm.com are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at www.ibm.com/legal/copytrade.shtml.