Technote (troubleshooting)
Problem(Abstract)
Attempts to render a P8eForms form which contains the 3 of 9 barcodes to PDF result in the underlying numeric values are printed instead of the actual barcodes. The issue only occurs if P8eForms is hosted on a non-Windows system such as Linux.
Cause
The barcode font is not installed in the correct location
Environment
Linux, Websphere
Resolving the problem
To resolve:
- Launch a terminal window and login as root
- Create a new directory in the fonts directory, e.g: /usr/share/fonts/barcode
- Copy the barcode font file to the newly created directory above
- Verify to ensure that the barcode font file has the proper access rights, e.g chmod 755
- Modify the eforms-preferences.xml file (/opt/IBM/FileNet/Config/WebClient) to update the font location
- Stop and start Websphere Application Server (WAS)
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