Barcode is not displayed correctly when rendering to PDF in IBM FileNet P8eForms

Technote (troubleshooting)


Problem(Abstract)

Attempts to render a P8eForms form which contains the 3 of 9 barcodes to PDF result in the underlying numeric values are printed instead of the actual barcodes. The issue only occurs if P8eForms is hosted on a non-Windows system such as Linux.

Cause

The barcode font is not installed in the correct location

Environment

Linux, Websphere

Resolving the problem

To resolve:


  1. Launch a terminal window and login as root
  2. Create a new directory in the fonts directory, e.g: /usr/share/fonts/barcode
  3. Copy the barcode font file to the newly created directory above
  4. Verify to ensure that the barcode font file has the proper access rights, e.g chmod 755
  5. Modify the eforms-preferences.xml file (/opt/IBM/FileNet/Config/WebClient) to update the font location
  6. Stop and start Websphere Application Server (WAS)

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Document information


More support for:

FileNet eForms
Eforms for P8

Software version:

4.0.2

Operating system(s):

Linux

Reference #:

1588071

Modified date:

2012-05-20

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