Unable to load repository workspace with UAC enabled

Technote (troubleshooting)


Problem(Abstract)

Attempts to load a repository workspace containing symbolic links (symlinks) with User Account Control (UAC) enabled results in 'unable to create symbolic link' error in IBM Rational Team Concert (RTC).

Symptom

During the load of the workspace an error such as the following will be observed:

"Unable to create symbolic link /dir/dir3/slink to target ../../slink : A required privilege is not held by the client."

Cause

The creation of symlinks on an NTFS file system with UAC enabled requires elevated privileges. This operation will also fail in a command prompt not run as administrator.

Environment

Windows 7 and Server 2008 with UAC enabled.

Resolving the problem

This problem can be avoided by completing one of the following:

  • Disable UAC, or

  • Run RTC as an administrator


NOTE: Being logged into the operating system as an administrator is NOT sufficient. The application itself must be started as administrator by right clicking the application and specifying to 'run as administrator',


Leverage the Jazz Community

Jazz and Rational Team Concert have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki.
Refer to technote 1319600 for details and links.


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Document information


More support for:

Rational Team Concert
SCM

Software version:

3.0.1, 3.0.1.1, 3.0.1.2

Operating system(s):

Windows

Reference #:

1587603

Modified date:

2013-08-14

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