Installing Rational PurifyPlus result in Flexlm -15 error

Technote (troubleshooting)


Problem(Abstract)

Attempts to install IBM Rational PurifyPlus on UNIX or Linux platforms result in Flexlm -15 error.

Symptom

During the installation of Rational PurifyPlus, license key can be imported without any problem. However, the following error occurs when checking license server status using lmstat:

---------------------------------------------------------------------------
License server status: 27000@licserver
    License file(s) on licserver: /opt/Rational/config/licserver.dat:

lmgrd is not running: Cannot connect to license server system. (-15,570:115 "Operation now in progress")
---------------------------------------------------------------------------

Cause

License server can not correctly resolve the host name in license file due to invalid domain name system.

Resolving the problem

You can add the IP address and host name into /etc/hosts file before starting installation, so that the license server can correctly resolve the host name in license file.

For example:

192.168.100.100 licserver


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Document information


More support for:

Rational PurifyPlus
Licensing

Software version:

7.0, 7.0.1

Operating system(s):

AIX, Linux, Solaris

Reference #:

1587202

Modified date:

2012-04-03

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