Message: "could not load com.ibm.ibmforms.digit form." is thrown when trying to render a form in ICM.

Technote (troubleshooting)


Problem

Message: "Could not load com.ibm.ibmforms.digit form." is thrown when trying to render a form in ICM.

Symptom

When trying to render a form in ICM, it will not render and instead throw up an error message.


Cause

The dojo library files were not copied to the correct folder as per the setup instructions.

Resolving the problem

In ICM, there are 2 folders that hold IBM Forms content (step-by-step procedure can be found in our documentation).

  1. <ibm>\CaseManagement\CaseWidgets\config which only contains a single file. Defined in step #5 of the instructions
  2. <ibm>\CaseManagement\CaseWidgets\CaseForms which contains many different files, mostly js files. Defined in step #1 of the instructions.

In this particular case, the correct files were not copied according to step #1 of the installation instructions.

Document information


More support for:

IBM Forms

Software version:

4.0.0.2, 8.0, 8.0.0.1, 8.0.0.2, 8.0.1, 8.1

Operating system(s):

AIX, Linux, Solaris, Windows, i5/OS

Reference #:

1586797

Modified date:

2013-02-01

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