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Error BMXAA7170E when clicking 'Insert Button' for new classification

Technote (troubleshooting)


The error "BMXAA7170E - The remote object of the server cannot be accessed because a network error occurred on the server. null" might be encountered when clicking 'Insert Button' for a new classification.

Resolving the problem

The root cause of this error is that the CLASSSTRUCTUREID attribute does not have an AUTOKEY setting.

CLASSSTRUCTUREID should have an AUTOKEY setting. When trying to add a new class structure, the CLASSSTRUCTURE object's Mbo class ('s Add method will be invoked. add() method will try to get autokey for CLASSSTRUCTUREID.

" public void add()
throws MXException, RemoteException
You will get the error BMXAA7170E if there is no autokey setting for CLASSSTRUCTUREID.

To resolve this issue:
1. Go to the Database Configuration application, find the CLASSSTRUCTURE object and find CLASSSTRUCTUREID on the Attributes tab

2. Enter CLASSSTRUCTUREID in the 'Autonumber' field.
- You will then get the screen below. Click Yes.

3. Enter &AUTOKEY& in the 'Default Value' field and Save.

4. In Admin Mode, do Select Action 'Apply Configuration Changes' in List Tab.
- Turn Admin Mode OFF.

The problem will be fixed.

Document information

More support for: Maximo Asset Management

Software version: 7.1.1, 7.5

Operating system(s): Platform Independent

Reference #: 1586240

Modified date: 19 October 2015

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