European or Special Characters not displaying

Unnecessary use of the TIPCMS filter

If you are not using the following product - i.e. It is not listed in the System Information by clicking Help, About Maximo in the UI.

IBM Tivoli Configuration Items Enablement for CMS LIC

Then the TIPCMS filter should be disabled and if enabled can cause this problem.

In order to disable this filter please do the following:

On the Administration Workstation open the following file:

<maximo_root>\applications\maximo\maximouiweb\webmodule\WEB-INF\Web.xml

Then comment out the following sections

<filter>
<filter-name>TIPCMSFilter</filter-name>
<filter-class>psdi.webclient.system.filter.TIPCMSFilter</filter-class>
</filter>


<filter-mapping>
<filter-name>TIPCMSFilter</filter-name>
<url-pattern>/webclient/images/*</url-pattern>
</filter-mapping>


<filter-mapping>
<filter-name>TIPCMSFilter</filter-name>
<url-pattern>/ui/*</url-pattern>
</filter-mapping>

To look like this:

<!--

<filter>
<filter-name>TIPCMSFilter</filter-name>
<filter-class>psdi.webclient.system.filter.TIPCMSFilter</filter-class>
</filter>

-->

<!--

<filter-mapping>
<filter-name>TIPCMSFilter</filter-name>
<url-pattern>/webclient/images/*</url-pattern>
</filter-mapping>


<filter-mapping>
<filter-name>TIPCMSFilter</filter-name>
<url-pattern>/ui/*</url-pattern>
</filter-mapping>

-->

Then rebuild and redeploy the Maximo.ear