Configuring Rational Policy Tester version 8.5 post installation results in: License Server Validated

Technote (troubleshooting)


Problem(Abstract)

Attempts to configure IBM Rational Policy Tester version 8.5 post installation results in the error "License Server Validated, but unable to find a product license on a server."

Symptom

The full error message is as follows:

"Server '<server_name>', Port '27000' - License server has been validated, but unable to find a product license on the server."

image


Cause

This happens due to one or both of the following reasons:

  1. The license server version is not at version 8.1.2
  2. IBM Rational Policy Tester Single Install licenses are not imported

Resolving the problem

Apply the following steps to resolve the problem:

  1. Upgrade the License Server version to 8.1.2
  2. Generate the available licenses below from the License Key Center and import them into the license server
    • IBM Rational Policy Tester Scanner Per Authorized User Single Install License Key
    • IBM Rational Policy Tester Scanner Per Install License Key

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Document information


More support for:

Rational Policy Tester
Licensing

Software version:

8.5

Operating system(s):

Windows

Reference #:

1585738

Modified date:

2014-12-02

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