Tivoli Storage Manager 6.3 BA Client API not supported with Sysback.

Technote (troubleshooting)


Problem(Abstract)

Tivoli Storage Manager Integration Feature with Sysback requires a 32 bit Tivoli Storage Manager API.
6.3 Tivoli Storage Manager BA Client only comes with a 64 bit API.

Symptom

When using the Tivoli Storage Manager Integration Feature with Sysback, errors

are received when using sysback after upgrading the Tivoli Storage Manager

BA Client to 6.3 or later.

Errors:
1800-106 An error occurred: exec(): 0509-036 Cannot load program sbtsm because of the
following errors:
0509-150 Dependent module libApiDS.a(dsmapish.o)
could not be loaded.
0509-022 Cannot load module libApiDS.a(dsmapish.o).
0509-026 System error: A file or directory in the
path name does not exist.


Cause

Tivoli Storage Manager Integration Feature with Sysback 6.1.3.1 and before
requires a 32 bit Tivoli Storage Manager API.
6.3 Tivoli Storage Manager BA Client only comes with a 64 bit API and therefore
will not currently work 6.1.3.1 or earlier levels of Sysback.
This information can be found within this DCF:
http://www-01.ibm.com/support/docview.wss?rs=669&uid=swg21282833
And also within Tivoli Storage Manager Syback Install and User Guide under the Section:
Integrating to Tivoli Storage Manager.
http://publib.boulder.ibm.com/infocenter/tivihelp/v1r1/topic/com.ibm.itsmsbr.doc/sbrug610169.htm?path=18_0_19_0#wq437

Begining at Sysback 6.1.3.2, Sysback Integration with the Tivoli Storage Manager API will
require the 64-bit Tivoli Storage Manager API.


Resolving the problem

Sysback 6.1.3.1 and earlier versions will not work with

the 6.3 and later Tivoli Storage Manager BA Client. If using 6.3 or 6.4

Tivoli Storage Manager BA Client and backing sysback up to a Tivoli Storage Manager Server,

6.1.3.2 or later Sysback level is required. Begining

at this level of Sysback, the 64 bit Tivoli Storage Manager API will be used.

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Document information


More support for:

Tivoli Storage Manager for System Backup and Recovery

Software version:

All Versions

Operating system(s):

AIX

Reference #:

1584785

Modified date:

2013-12-13

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