Multiple DB2 error DBI1087E are reported in smit.log during the WebSphere Voice Response 6.1 (18.104.22.168) base installation. The installp may have reported SUCCESS on all the filesets but the following database setup (DTdatabase) may fail.
DBI1087 errors are logged in smit.log file for DB2 links in /usr/include and /usr/lib directories. The error messages are like:
DBI1087E An attempt to create the link /usr/include/asn.h failed.
DBI1087E An attempt to create the link /usr/lib/libdb2.a failed.
The install program failed to create links for DB2 V9.5.
System previously has WebSphere Voice Response 4.2 installed.
Diagnosing the problem
Both /usr/include and /usr/lib directories still have the DB2 links connecting to files from DB2 V8.1. For example, the problem system will have the command output like:
ls -l asn.h
lrwxrwxrwx 1 root system <date> asn.h -> /usr/opt/db2_08_01/include64/asn.h
Resolving the problem
- Login as root to the system
- Remove the links for DB2 V8.1 with command
- Create the links for DB2 V9.5 with command
- Check the links
# ls -l /usr/lib/libdb2.a
It should now link to /opt/IBM/db2/V9.5/lib64/libdb2.a.
# ls -l /usr/include/asn.h
It should now link to /opt/IBM/V9.5/include/asn.h.
- Reboot the system then continue the installation.