Body of message is blank with one attxxxxx.dat attachment.

Technote (troubleshooting)


Problem

A message you open in Lotus Notes has blank body, and the content is attached to the message in a temporary attachment (i.e. attxxxxx.dat) due to the message header not having the "Content-Type" set.

Cause

This issue has been reported to Quality Engineering under APAR LO66887 and SPR MCHZ8QVTHU.

Diagnosing the problem

View the message Page Source (Open the message, go to View -> Show -> Page Source) and check if "Content-Type" is blank

Resolving the problem

This issue was reported to Quality Engineering under Software Problem Report (SPR) MCHZ8QVTHU. When the "Content-Type" is blank, then it can be assumed that the message is in Plain Text format. As a workaround, double click on the attachment and select View.

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Document information


More support for:

IBM Notes
Mail

Software version:

8.5

Operating system(s):

Linux, Mac OS, Mac OS X, Windows

Reference #:

1580021

Modified date:

2013-01-02

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