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Body of message is blank with one attxxxxx.dat attachment.

Technote (troubleshooting)


Problem

A message you open in Lotus Notes has blank body, and the content is attached to the message in a temporary attachment (i.e. attxxxxx.dat) due to the message header not having the "Content-Type" set.

Cause

This issue has been reported to Quality Engineering under APAR LO66887 and SPR MCHZ8QVTHU.

Diagnosing the problem

View the message Page Source (Open the message, go to View -> Show -> Page Source) and check if "Content-Type" is blank

Resolving the problem

This issue was reported to Quality Engineering under Software Problem Report (SPR) MCHZ8QVTHU. When the "Content-Type" is blank, then it can be assumed the message is in Plain Text format. As a workaround, double click on the attachment and select View.

Document information

More support for: IBM Notes
Mail

Software version: 8.5

Operating system(s): Linux, OS X, Windows, iOS

Reference #: 1580021

Modified date: 05 January 2015